Clients:Tickets Tab

Client Management
Summary Tab | Profile Tab | Users Tab | Contacts Tab | Products/Services Tab | Domains Tab
Billable Items Tab | Invoices Tab | Quotes Tab | Transactions Tab | Tickets Tab | Emails Tab | Notes Tab | Log Tab |

This page describes a feature added in the 7.5 branch of WHMCS.

The Tickets Tab is accessed via the Clients > View/Search Clients page by selecting a client, then clicking the tab marked Tickets. The Tickets Tab contains a historical list view of the specific clients tickets along with ticket statistics and the ability to search real in real time and open a ticket for the client. This page will describe the various options and data displayed on the Tickets Tab.

Actions

The first action you have available to you is the Open Ticket action button which is located in the top right corner of the tab view page. This will open up a page to create a new ticket for the client just like if you would follow the link from the Open New Support Ticket link on the Client Summary tab under Other Actions.