Domains Tab

The Domains tab allows you to configure how WHMCS registers and renews domains. For information, see Domains_Management, Domain Namespinning, and Domain Pricing.

You can access this tab at Configuration () > System Settings > General Settings or, prior to WHMCS 8.0, Setup > General Settings.

In WHMCS 7.6 and later, you can configure the following settings at Configuration () > System Settings > Automation Settings or, prior to WHMCS 8.0, Setup > General Settings > Automation Settings:

Domain Sync Enabled
Sync Next Due Date
Domain Sync Notify Only

1 Domain Registration Options
2 Enable Renewal Orders
3 Auto Renew on Payment
4 Auto Renew Requires Product
5 Default Auto Renewal Setting
6 Create To-Do List Entries
7 Allow IDN Domains
8 Domain Grace and Redemption Fees
9 Domain Grace and Redemption Fee Billing
10 Default Nameservers
11 Default Contact Details

Domain Registration Options

Unchecking these options will hide the associated option from the order form. For example, if you do not wish customers to transfer domain names to you, unchecking the checkbox will remove the option from the order form.

When all options are unchecked, the Choose a Domain domain checker will also be removed from the default template homepage.

Enable Renewal Orders

When enabled, clients will see domain renewal options in the client area and a renewal category in the shopping cart allowing for them to renew domains at any time.

When disabled, clients will only be able to renew domains when the renewal invoice is automatically generated.

Auto Renew on Payment

Enabling will renew domains automatically at the registrar (eNom, ResellerClub etc) when the renewal invoice is paid.

For more information, see Domain Renewals.

Auto Renew Requires Product

With this option ticked, domain names with a Recurring Amount value of 0.00 will only be renewed if there is a corresponding service under the same client with a matching domain name and next due date. If there is none, the domain renewal will not be processed and a "Free Domain Renewal Manual Action Required" error emailed to admins along with an entry in the Activity Log at Configuration () > System Logs or, prior to WHMCS 8.0, Utilities > Logs.

This is useful for preventing accidental free domain renewals when offering free domains. Under certain circumstances the Next Due Date of the domain and the service can fall out of sync.

If you do wish to renew the domain, navigate to the client's Domains tab and click the "Renew" Module Command button.

Default Auto Renewal Setting

If enabled, your customers will automatically be invoiced for the renewal of domain names in line with your automation settings. You can override this on an individual domain level by ticking the Do Not Renew checkbox on the client’s domain tab. For more information, see Domains Management.

Create To-Do List Entries

When enabled, entries will be created automatically in the To-Do List when a domain-related action occurs that requires manual intervention. For example, if a domain registration fails due to an error, with this option enabled an entry will appear.

Allow IDN Domains

Check this option to allow domains to contain any characters, including UTF-8.

If you don't check this option, WHMCS will only allow clients to use a-z and 0-9 in domain names.

Domain Grace and Redemption Fees

Enabling this will activate the Domain Grace and Redemption Grace Periods functionality, allowing clients to place renewal orders for domains after the expiration date, and be charged according to your grace /redemption pricing scale specified at Configuration () > System Settings > Domain Pricing or, prior to WHMCS 8.0, Setup > Products/Services > Domain Pricing.

When this option is disabled, domain renewal invoices will be cancelled upon the domain passing the expiration date.

When this option is enabled, with grace periods and grace renewal prices defined, domain renewal invoices will remain in unpaid status for the duration of the grace and redemption periods.

If this feature is enabled, but no grace or redemption periods are configured, domain renewal invoices will be cancelled upon the domain passing the expiration date.

Domain Grace and Redemption Fee Billing

This setting controls how additional domain renewal fees are invoiced. When a domain is renewed during the grace period or the redemption period, chose whether to add the fee to the customer's existing domain renewal invoice, or create a new invoice just for the fees.

Default Nameservers

In these fields specify the default nameservers to be used for standalone domain orders, these would typically be your own or that of an outside DNS management service (eg. your domain registrar). For example, in order to use eNom's DNS management service the default nameservers would be:

dns1.name-services.com
dns2.name-services.com
dns3.name-services.com
dns4.name-services.com
dns5.name-services.com

When a domain is ordered alongside a hosting service the appropriate nameservers set under Configuration () > System Settings > Servers or, prior to WHMCS 8.0, Setup > Products/Services > Servers are used instead.

Default Contact Details

Specify which details will be displayed in the WHOIS database for domains registered through WHMCS upon initial registration (registrar module permitting).

The client's details will always be used as the registrant contact. Checking Use Clients Details will use their details for all other contacts. If you uncheck this option and enter your details in the fields beneath, they will be used as the Billing, Admin, and Technical contacts instead.

Users will be able to change this later in the Client Area.