Fraud Protection

WHMCS can automatically run checks on orders to help ensure only valid clients get through and to block any potential fraud. Multiple providers mean you can choose between services, from checking the details of the person placing the order against their billing details down to identity verification.

You can access this feature at Configuration () > System Settings > Fraud Protection.

You can choose one of the following fraud protection services:

• FraudLabs Pro — Order Verification Services (recommended).
• MaxMind — Risk Scoring Services.

Setting Up Fraud Modules

Validation.com has announced that they are discontinuing service on April 9, 2023. After this date, the WHMCS features that relate to Validation.com will cease to function. For more information, see User Identity Verification.

To enable fraud protection and user identity verification in WHMCS:

1. Click Activate for the desired service.
2. For Validation.com, click Configure.
3. Complete the displayed form. The form varies depending upon specific supported options for each solution.
4. Click Save Changes.

Prior to WHMCS 8.2:

1. Select a module.
2. Select Enable.
3. Complete the form.
4. Click Save Changes.

Configuring Fraud Modules

To update your configuration for any of these services, click Configure.