Friendly URLs

We added this feature in WHMCS 7.2.

Many parts of WHMCS can be accessed through search-engine-friendly URLs. The way in which WHMCS processes these depends on your server environment.

What is a Friendly URL?

By default, URLs in WHMCS use the following format:

/knowledgebase.php?action=view&id=1

However, when you enable Search Engine Friendly URLs, they use this format:

/knowledgebase/1/How_do_I_access_my_control_panel.html

You can enable these for MarketConnect landing pages, announcements, downloads, and the knowledgebase sections of the WHMCS Client Area.

Product and Product Group Friendly URLs

We added product group URLs in WHMCS 8.0 and product URLs in WHMCS 8.3.

When you click Edit for a product group or product at Configuration () > System Settings > Products/Services or, prior to WHMCS 8.0, Setup > Products/Services > Products/Services, the system displays a link for the group or various links for the product. You can use these links to direct clients to a specific page or to load the product into their cart and immediately take them to the configuration step for that product.

For more information, see Linking to WHMCS.

Other Friendly URLs

We added these features in WHMCS 7.2.

You can use the settings in the General tab at Configuration () > System Settings > General Settings or, prior to WHMCS 8.0, Setup > General Settings to configure the following behavior:

• WHMCS's behavior for other friendly URLs.
• The mode that WHMCS uses.

WHMCS uses the URI path mode when it constructs URIs, URLs, or relative paths in rendered output (for example, links on pages).

For more information about each setting and help to select your options, see General Tab.