VariLogiX FraudCall
VariLogiX FraudCall is an advanced telephone verification system that can call all new orders before the payment page to check their authenticity, thus reducing the likelihood of fraudulent payments and the resulting chargebacks.
It is advanced in comparison with the MaxMind equivalent. It can speak your company name, order details and total amount to confirm with your customer, they are then asked to enter a 4 digit number displayed on screen and record their voice (optional).
Depending on your price plan you can also add further announcements to the end of the call, or ask if they would like to connected to one of your telephone support operators if they have any questions.
The Varilogix control panel allows you to blacklist nuisance numbers and choose which numbers are called (international, mobile or VoIP). You can also whitelist customers so that they will not need to complete the verification call again on future orders.
Configuration
To configure the FraudCall service navigate to Setup > Fraud Protection > Varilogix FraudCall. Tick the Enable checkbox and enter your Varilogix login details along with the Profile ID found in the Varilogix control panel.
If the client doesn't successfully complete the verification phone call the order will remain in "Fraud" status and the invoice will be "Cancelled".
Server Modules
cPanel/WHM - DirectAdmin - Plesk - Helm 3 - Helm 4 - Ensim - InterWorx - WebsitePanel - Cloudmin
Lxadmin - Virtualmin Pro - XPanel - HyperVM - SolusVM - Cloudmin - WHMSonic - VPS.Net
CentovaCast - SCPanel - MediaCP - GameCP - TCAdmin - Reseller Central - Auto Release - Heart Internet
Registrar Modules
Enom - ResellerClub - Nominet - OpenSRS - ResellOne - OnlineNIC - PlanetDomain - Affordable Domains
TPP Wholesale - TPPInternet - Stargate - Namecheap - NetEarthOne - Bizcn - InternetBS - GMO Internet
12Register - Registercom - DotDNS - WebNIC - Dot.TK - HexoNet - Realtime Register - Registereu
RRPProxy - ResellerCamp - TransIP - Heart Internet - IPMirror - NetRegistry - OVH - VentraIP Wholesale
Email - 101Domain
Fraud Modules
MaxMind - VariLogiX FraudCall - Telesign
Gateway Modules
2CheckOut - AsiaPay - Auth.net Echeck - Authorize.net - Authorize.net CIM - Bank Transfer - BidPay
BluePay - BluePay Echeck - BluePay Remote - Boleto - CashU - CC Avenue - ChronoPay - Direct Debit
EMatters - E-Path - eProcessingNetwork - eWAY Tokens - F2B - Finansbank - GarantiBank - Gate2Shop
Inpay - InternetSecure - IP.Pay - Kuveytturk - Modulo Moip - Mail In Payment - Merchant Partners
Merchant Warrior - IDEALMollie - Moneris - Moneris Vault - Skrill 1-Tap - NaviGate - NETbilling
Netregistry Pay - NoChex - Offline Credit Card - Optimal Payments - PagSeguro - Payflow Pro - Pay Junction
Paymate AU and NZ - Payment Express - PayPal - PayPal Card Payments - PayPal Express Checkout
PayPal Payments - PayPal Payments Pro - PayPoint.net (SecPay) - Payson - Planet Authorize - ProtX VSP Form
PSIGate - Quantum Gateway - Quantum Vault - SagePay - SagePay Tokens v2 - SecurePay
SecurePay AU - Secure Trading - TrustCommerce - USA ePay - WorldPay - WorldPay Invisible