Mail Tab

From WHMCS Documentation

Revision as of 21:55, 20 November 2020 by SarahK (talk | contribs)



For information regarding emails and messages in WHMCS, refer to this page.

Mail Type or Provider

Use the Mail Type or Mail Provider settings, depending on your WHMCS version, to choose how your installation sends mail.

For steps to configure these settings, see Configuring Mail Providers.

Global Email Signature

Enter the text to be appended to all emails sent to customers by WHMCS containing the {$signature} merge field. HTML can be used here.

Global Email CSS Styling

Enter the CSS code to be used to format every email template sent to clients by WHMCS.

Global Email Header Content

Content entered in this field will be displayed at the top of every email template sent to clients. HTML can be used here.

Global Email Footer Content

Content entered in this field will be displayed at the bottom of every email template sent to clients. HTML can be used here.

System Emails From Name

The sender name that will appear on all emails sent to staff by WHMCS.

For example, these emails include Cron Job Activity, New Order Notification, and Automation Success/Failure Notifications.

System Emails From Email

The email address that will appear on all emails sent to staff by WHMCS. This address does not necessarily have to exist (for example, noreply@yourcompany.com).

BCC Messages

An email address entered here will receive a blind carbon copy of all emails sent to customers by WHMCS.

Presales Form Destination OR Presales Contact Form Email

The department or email address that will receive messages sent via the pre-sales contact form.

Disable Email Sending

WHMCS 8.1 and later
We added this setting in WHMCS 8.1.

Set the toggle to ON to stop WHMCS from sending any outgoing email. For more information, see Disabling Outgoing Mail.

We recommend that you only enable this setting when you are testing updates or customizations on a development installation or while troubleshooting. While this setting is enabled, the system will log an error at Configuration () > System Logs each time that it attempts to send an email.