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Search Engine Friendly URLS

This section describes a feature in version 7.2 and above.

Search Engine Friendly URLs allow a URL that was /knowledgebase.php?action=view&id=1 to become /knowledgebase/1/How_do_I_access_my_control_panel.html. You can enable these for the MarketConnect landing pages, announcements, downloads, and knowledgebase sections of the WHMCS client area.

To do this in an Apache environment:

1. Navigate to Configuration () > System Settings > General Settings > General.
2. Change the Friendly URLs menu setting to Fully Friendly Rewrite.
3. Click Save Changes.

For IIS environments, you must check whether the URL rewrite module is installed for IIS. Then, set up the rewrite rules as follows:

1. Open IIS Manager.
2. Browse to the site you want to add the rule to.
3. In the right pane, double-click and select urlrewrite.
4. On the right side inbound rules, select import rules.
5. Extract the mod_rewrite rules from the WHMCS's rewrite file at Configuration () > System Settings > General Settings > Advanced Settings > Friendly URL.
6. Paste those rules into the into rewrite rules field.
7. Click Apply to complete the process.

Notes

Search Engine Friendly URLS only support Latin characters (a-z, 0-9) in the title. The system converts any unsupported characters into a dash (-).