Common Promotions
This page contains some of the promotions commonly used in the hosting industry and how to achieve them in WHMCS.
Free Domain Name
You are able to offer free domains with your packages when purchased with certain payment terms - for example you might want to offer a free domain when a package is purchased annually:
- Begin by going to Setup > Products/Services
- Next, click the edit icon next to the product or service that you want to offer a free domain with
- Now select the Free Domain tab from the tabs at the top of the page
- Tick the box labelled Free Domain to offer a free domain with this package
- Then select the payment terms (or billing cycles) that you want to offer the free domain with - press Ctrl when clicking the options to select more than one
- Now you need to select which TLDs the free domain offer applies to. This allows you to exclude high priced TLDs such as .tv Again, use Ctrl when clicking the options to select more than one
- Now click the Save Changes button
That's it! Your package will now not charge the user for the domain when ordered with the billing cycle specified, this will be reflected on the checkout page.
Notes
- The Free Domain promo relies on the Next Due Date and the Payment Gateway of the product and domain name being the same, therefore it is important this is maintained. If the Next Due Dates were changed the domain would be renewed automatically at no cost to the client.
- Free domains are registered for 1 year at a time. If a biennial or triennial product is ordered the domain will renew automatically after the first and/or second year as appropriate.
- If a client cancels the hosting package then the domain name will automatically revert to your regular pricing.
- Domain renew reminder emails aren't sent for domains with a 0.00 price to avoid confusion.
- Please ensure the Setup > Automation Settings > Invoice Generation > Advanced Settings > Domain Reminder Settings is left blank.
- Please ensure the Separate Invoices option on the client's Profile tab is unticked.
Free Trial
A full free-trial addon is available in our Community Addons section within the Client Area You can offer your customers their first month free whilst still taking their payment details for your security checks:
- Go to Setup > Promotions
- Click "Add New"
- Enter the promotion code "freetrial"
- Change the value to 100.00
- Select Monthly from the drop down menu
- Set the remaining settings as you would any regular promotion (maximum uses, expiry date, applicable packages)
- Click the Create Promotion button
Now you can either have your customers enter the promotion code "freetrial" or use one of the following links to apply the free trial automatically:
http://example.com/whmcs/cart.php?promocode=freetrial or http://example.com/whmcs/order.php?promocode=freetrial
Depending on whether you use the cart system or the order form.