Client Email Notification Preferences

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This section describes features available in version 7.10 and above

Client accounts are able to select which email types to receive, if any. Each check box determines the emails that a client will receive as part of their account. Uncheck a box to stop that email type being sent to the account holder.

On upgrade to WHMCS 7.10 or for a new install, a client will be set to receive all email types.

A client can change these preferences themselves in the client area when editing their details.

There are certain emails that a client will always receive irrelevant of the preferences set - these are the Email Verification and password reset emails.

Email Notification Groups

The groups of email notifications match those found in Email Templates. When disabled, a client will not receive any emails sent using those email templates.

Mass Emails will also be disabled for that client depending on the type of Mass Mail being sent. For example, a 'General' mass mail will not be sent to a client who has chosen not to receive General emails.