Releases

From WHMCS Documentation

Revision as of 15:06, 20 November 2013 by Matt (talk | contribs) (Patch Sets)

This page defines and explains the different types of releases we make and the different distribution options we use and how you can apply and use each of them.

Release Types

  • Feature - A feature release introduces major new features and functionality. It is denoted by a bump in the MINOR version number - x.X.x. It will also contain bug fixes and other maintenance related updates as detailed below.
  • Maintenance - A maintenance release addresses bugs and usability issues within the WHMCS product. It is denoted by a bump in the MAINTENANCE version number - x.x.X. It may also contain minor features, and/or additions/improvements to existing features.
  • Targeted Security Release - A targeted security release contains changes to address one or more security concerns identified within the WHMCS product. It is denoted by a bump in the MAINTENANCE version number - x.x.X. Related maintenance issues either introduced by a previous TSR or providing considerable impact to users may at times be included but no regular or scheduled bug fixes will be provided as part of a TSR release.

Distribution Types

Full Release

A full release distribution contains all the files of a WHMCS product installation. It can be used to perform a new install or update an existing installation (regardless of previous version).

It is denoted by the presence of _full within the zip folder filename.

The latest full release can always be downloaded from our members area at: https://www.whmcs.com/members/clientarea.php

Installation Steps

Please refer to the Installing WHMCS documentation page

Upgrade Steps

Please refer to the Upgrading documentation page

Patch Sets

Patch Sets are often provided containing only the files that have changed between the immediately previous release and the Patch Set Version. We provide these to make updating both quicker and easier for those of our customers who stay current and up-to-date with the latest WHMCS releases. By including only the changed files, patch sets have less files to upload which makes the upgrade process quicker and simpler for you to perform.

These will always include _patch within the zip folder filename to indicate they are a patch rather than full release version.

Steps to Apply a Patch Set

IMPORTANT: Before you begin please ensure you are running the version required by the patch. Patch Sets contain only the files that have changed between the previous release and the Patch Set Version. Therefore they should only be applied if you are running the immediately previous version.

The previous release version that these patch sets are designed for is clearly indicated as the first and smaller number in release notices providing the patch set download link.

  1. Download the patch set
  2. Unzip the patch set files
  3. Upload the files to the root directory of your WHMCS installation
  4. Visit the admin area of your WHMCS installation to trigger the version number bump and complete the process

No install or upgrade process is required.

How to Confirm a Patch Set Applied Correctly

To confirm a patch set has successfully applied, login to your WHMCS admin area and check to make sure that the Version Number displayed either on the admin homepage (in the sidebar of all default templates) or in Help > Check for Updates is the version you attempted to apply. If it has not incremented, then one or more of the files has not uploaded successfully. You should double check file permissions and attempt the steps again from the beginning.

Troubleshooting

What to do if you get a Down for Maintenance or Upgrade in Progress message after uploading a patch set

If after uploading the files from a Patch Set you see a "Down for Maintenance" or "Upgrade in progress..." warning message then this indicates that the patch set files you attempted to apply were not compatable with the version of WHMCS you were running. To complete the upgrade you will need to download the latest [Full Release] version and upgrade using the regular upgrade process as described above.

Need Further Help?

Our support team is on-hand 24x7 to assist you, so if you have any questions or concerns not addressed either here or in the Upgrading or Release Notes documentation then please get in touch by opening a ticket @ http://www.whmcs.com/get-support