Support Tools

Setup/Configuration
General Configuration | Payment Configuration | Products/Services Configuration
Support Configuration | System Configuration

With WHMCS powerful billing features, common tasks such as generating invoices, chasing up late or failed payments, suspending services and reactivating delinquant accounts. Below are helpful links to help you put your billing in autopilot.

• Configure the Support Ticket System
• Import emails support to the ticket system
• Control Spam Emails
• Automatically escalate tickets
• Set up Predefined Ticket Replies
• Create custom statuses for tickets
• Create a Knowledgebase
• Announce Maintenance via Network Issues
• Share company news via Announcements
• Share files for clients to download
• Receive live notifications via Slack