Admin Dashboard

From WHMCS Documentation

Revision as of 11:20, 6 January 2017 by John (talk | contribs) (Default Widgets)

Widgets are a feature of WHMCS Version 5.0 & later that are the building blocks of the admin homepage. They are open-source, movable blocks, which can be granted access to on a per admin role basis depending upon the permissions belonging to that role, allowing administrators to customise exactly what each staff group get to see, and staff to tailor their dashboard to their exact needs.

Looking for a way to get product/domain info & pricing on your site? The functionality for doing that previously referred to as widgets has now been renamed to Data Feeds

Default Widgets

WHMCS currently includes the following widgets as standard. But widgets can easily be created by hook and addon module developers and so it's more than likely you will have many more available to you in your installation than this:

Name Description Required Permission
Activity Recent system activity to keep you up to date with what's happening View Activity Log
Automation An overview of system automation. Click a miniature graph to see a the full version on the Automation Status page Configure Automation Settings
Billing An overview of income over four periods; daily, monthly, yearly and all time View Income Totals
Client Activity A brief overview of the last 5 client logins, including dates/times & IP addresses List Clients
Health An overview of System Health, links through tot he main System Health Status page Health and Updates
Network Status Listing your servers and allowing you to check the status (if status url monitoring has been implemented) None
System Overview An overview of orders and income in graphical format. The timescale can be changed to show daily, monthly or yearly View Income Totals
System Overview Badges Displayed at the top of the page, the colourful badges provide a quick statistical overview including orders, cancellation, and tickets None
Staff Online Shows currently logged in staff. If the staff member's email address corresponds with a Gravatar account, the Gravatar image will be used. None
Support An overview of support awaiting reply tickets, tickets assigned to your account and tickets with recent activity List Support Tickets
To-Do List An overview of support awaiting reply tickets, tickets assigned to your account and tickets with recent activity To-Do List

Managing Widgets

Each member of staff can have their own personalised admin homepage layout. The widgets are arranged in 3 columns, of unlimited depth.

Widgets can also be minimised or maximised, so that even if a widget is enabled for a particular role group, if an admin doesn't want or need to see it, then they can simply minimise it and move it to the bottom of the screen out of the way.

To do this simply click the "-" icon located to the far right of the title bar for a widget. When minimised where the "-" icon was before, it will now display a "+" icon allowing for the widget to be opened again if needed.

Granting/Restricting Access to Widgets

Access to Widgets is defined on a per admin role group basis. So for example all your Support staff might have access to the Network Status page, and can therefore see the Network Status widget on the dashboard . Whereas your Sales staff may not require this permission so would not see the widget either.

To get started, begin by navigating to Setup > Administrator Roles and then click the edit icon next to the admin role group you want to change.

Legacy Widgets

Widgets designed for WHMCS 5.x to 7.0 can be used in version 7.1.

Once on the permissions page, simply scroll down to the section labelled Widgets and from there you'll be able to enable/disable the Widgets accessible to that group by checking or unchecking the boxes.

When a new widget is first installed into the system, the first thing you will always need to do before you can see & use it is navigate to your admin role group setup area as described above and enable it. Once enabled, you can then navigate back to your homepage and the new widget will appear as the top widget on your dashboard which you can move around and adjust as desired.

Creating/Editing Widgets

All the widgets included in WHMCS by default are open source and fully customisable. You can find & edit the files that control them in the /modules/widgets/ folder.

Or if you are a developer and want to create a widget to extend your existing Server/Provisioning/Registrars/Addon Module, or if you are a user who simply wants to create a custom widget for your own purposes, visit the Creating a Widget page to find out how.