Ordering Tab

Order Days Grace

You can grant your customers a grace period to make their first payment on an order before an invoice becomes overdue (thus avoiding late fees). Useful for the delay in setting up standing order and direct debit instructions.

Enable TOS Acceptance

Enabling will cause a checkbox to appear on the checkout page with the link to your Terms of Service set beneath. If the customer does not accept the TOS the order will not be created.

Auto Redirect on Checkout

Choose the behaviour when a customer clicks the place order button on the checkout page:

1. Not automatically redirect and just show the order completed page – Customer will be shown the order completed page with a message to login to the client area to pay the outstanding invoice.
2. Select to automatically redirect the user to the invoice – Customer will be taken to the invoice where they can review the details and click the payment button to pay.
3. Select to automatically redirect the user to the gateway – Customer will be taken directly to the payment gateway to enter their payment details.

Allow Notes on Checkout

A text box will appear allowing your clients to enter a message to you. It is included on the order page. Any notes can be read on the view order details page.

Monthly Pricing Breakdown

Enabling this divides your quarterly, semi-annual, annual, and biennial prices into the equivalent monthly price. For example, a product with an annual price of $120 would be divided by 12 months and the price displayed as $10/month.

Block Existing Domains

Enabling prevents visitors mistakenly or maliciously placing a new order for a domain name that is already in your system.

No Invoice Email on Order

Ticking this option will stop the Invoice Created and Invoice Due emails from sending when a new order is placed. An invoice will still be generated, use this option to reduce the number of emails clients receive.

Skip Fraud Check for Existing

If you use one of our Fraud Protection modules, enabling this option will skip these checks for customers with at least 1 active order.

Only Auto Provision for Existing

When this option is enabled, accounts will only be created on the server automatically if a client already has an active order. If this is a client’s first order it will not be provisioned automatically, it needs to be accepted manually.