ResellerClub

From WHMCS Documentation

Revision as of 16:22, 31 May 2011 by John (talk | contribs) (Common Problems)

Supported Features

Register Transfer Renew Registrar Lock
Yes Yes Yes Yes
Update Nameservers Update WHOIS Get EPP Code Register Nameservers
Yes Yes Yes Yes
DNS Record Management Email Forwarding Domain Release Domain Sync Script
Yes Yes No No
Premium Domains Transfer Out Automation TLD Pricing Sync
No No No

If you don't already have an account with ResellerClub/DirectI, you can signup for the free account we offer to all clients here!

Configuring ResellerClub (v 4.5)

  1. Login to the ResellerClub control panel (the url will be in the email you received when you signed up with them) and then go to Settings > Personal Information > Primary Profile - the value you need to note is the Reseller ID.
  2. Still in the ResellerClub control panel, go to Settings -> API and enter the IP address of the server where WHMCS is installed to authorize it for API access
  3. Now, login to your WHMCS Administration Area
  4. Go to Setup > Domain Registrars
  5. Choose "Resellerclub" in the registrar dropdown menu and enter the Reseller ID noted above and password you set when you signed up.
  6. Then click Save Changes

And that's it, WHMCS will now be able to communicate with your ResellerClub account to automate domain registration & management for your customers.

Configuring ResellerClub (v 4.4 and earlier)

  1. Login to the ResellerClub control panel (the url will be in the email you received when you signed up with them) and then go to Settings > Personal Information > Primary Profile - the values you need to note are the Parent ID and Reseller ID.
  2. Next navigate to Settings > SuperSite & PartnerSite > URL and obtain the Partially Branded Control Panel URL from the bottom of the page.
  3. Finally, still in the ResellerClub control panel, go to Settings -> API and enter the IP address of the server where WHMCS is installed to authorize it for API access
  4. Now, login to your WHMCS Administration Area
  5. Go to Setup > Domain Registrars
  6. Choose "Resellerclub" in the registrar dropdown menu and enter the email address and password you set when you signed up as well as the Parent ID, Reseller ID and Partially Branded URL noted above
  7. Then click Save Changes

And that's it, WHMCS will now be able to communicate with your ResellerClub account to automate domain registration & management for your customers.

Demo Mode

To use the ResellerClub demo mode, it's not as simple as ticking the demo mode option in the configuration area. You must setup an account separately on the dedicated demo system they offer @ http://cp.onlyfordemo.net/servlet/ResellerSignupServlet?&validatenow=false

Next enter your demo account details under Setup > Domain Registrars > ResellerClub. With the Test Mode checkbox ticked you can now place domain registration orders in WHMCS, the domains will appear on your demo ResellerClub account but no domain will actually be registered and you will not be charged.

Expiry Date Syncronisation

WHMCS can sync the expiry dates of domains you have registered with ResellerClub. This is particularly useful for domain transfers where the expiry date cannot be calculated automatically. We recommend running the sync once per week. To do that, you need to setup a cron job to run the file modules/registrars/resellerclub/resellerclubsync.php using a command such as the one below.

php -q /home/username/public_html/modules/registrars/resellerclub/resellerclubsync.php


Common Problems

Connection Problems

These errors occur when the ResellerClub server is unreachable. They may be experiencing problems or it could be a local firewall blocking the connection.

CURL Error: 7 - couldn't connect to host

This error message indicates that you haven't yet allowed your servers IP to access your ResellerClub account via the API. You have to do this in the Settings > API section of the LogicBoxes control panel before you can use the integration.

The IP you need to authorize is typically the main shared IP of the server, usually most easily found from the IP your WHMCS license is assigned to, but if you're unsure or neither of those IPs work, then ResellerClub can assist and advise you of the IP they see your connection tests as coming from via a support ticket.

Invalid Password/Username, or your User account maybe Inactive or Suspended

This error response indicates that the login details you have entered in Setup > Domain Registrars for the Resellerclub module are incorrect or your account is suspended. A suspended account is less likely so make sure to check your configuration details first....

Telephone No. is invalid. Please note that only digits are allowed

You should only enter the phone number as it would be called from that country. No country codes should be entered.

An unknown fault occured - please contact support

This error occurs when the client's profile data contains characters other than a-z and 0-9. Any accents or other non-latin characters need to be replaced as the ResellerClub API won't accept them.

An unexpected error has occurred

This usually indicates that the login details are missing, please ensure these have been entered under Setup > Domain Registrars.

Further Help

For further help with ResellerClub accounts and management, refer to their knowledgebase @ http://freeaccount.myorderbox.com/kb/


Server Modules
cPanel/WHM - DirectAdmin - Plesk - Helm 3 - Helm 4 - Ensim - InterWorx - WebsitePanel - Cloudmin
Lxadmin - Virtualmin Pro - XPanel - HyperVM - SolusVM - Cloudmin - WHMSonic - VPS.Net
CentovaCast - SCPanel - MediaCP - GameCP - TCAdmin - Reseller Central - Auto Release - Heart Internet

Registrar Modules
Enom - ResellerClub - Nominet - OpenSRS - ResellOne - OnlineNIC - PlanetDomain - Affordable Domains
TPP Wholesale - TPPInternet - Stargate - Namecheap - NetEarthOne - Bizcn - InternetBS - GMO Internet
12Register - Registercom - DotDNS - WebNIC - Dot.TK - HexoNet - Realtime Register - Registereu
RRPProxy - ResellerCamp - TransIP - Heart Internet - IPMirror - NetRegistry - OVH - VentraIP Wholesale
Email - 101Domain

Fraud Modules
MaxMind - VariLogiX FraudCall - Telesign

Gateway Modules
2CheckOut - AsiaPay - Auth.net Echeck - Authorize.net - Authorize.net CIM - Bank Transfer - BidPay
BluePay - BluePay Echeck - BluePay Remote - Boleto - CashU - CC Avenue - ChronoPay - Direct Debit
EMatters - E-Path - eProcessingNetwork - eWAY Tokens - F2B - Finansbank - GarantiBank - Gate2Shop
Inpay - InternetSecure - IP.Pay - Kuveytturk - Modulo Moip - Mail In Payment - Merchant Partners
Merchant Warrior - IDEALMollie - Moneris - Moneris Vault - Skrill 1-Tap - NaviGate - NETbilling
Netregistry Pay - NoChex - Offline Credit Card - Optimal Payments - PagSeguro - Payflow Pro - Pay Junction
Paymate AU and NZ - Payment Express - PayPal - PayPal Card Payments - PayPal Express Checkout
PayPal Payments - PayPal Payments Pro - PayPoint.net (SecPay) - Payson - Planet Authorize - ProtX VSP Form
PSIGate - Quantum Gateway - Quantum Vault - SagePay - SagePay Tokens v2 - SecurePay
SecurePay AU - Secure Trading - TrustCommerce - USA ePay - WorldPay - WorldPay Invisible