Difference between revisions of "Domain Suggestions"
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===Troubleshooting=== | ===Troubleshooting=== | ||
| − | In the event of Domain Whois failing to work correctly, refer to '''Utilities > Logs > Module Log'''. Enabling the Module Log, if not enabled, will log the data being sent and received by the registrar. The Module Debugging Log will help you identify what error is occurring. Please see [[Troubleshooting Module Problems]] for further details. | + | In the event of Domain Whois failing to work correctly, refer to '''Configuration (<i class="fa fa-wrench" aria-hidden="true"></i>) > System Logs > Module Log''' or, prior to WHMCS 8.0 '''Utilities > Logs > Module Log'''. Enabling the '''Module Log''', if not enabled, will log the data being sent and received by the registrar. The '''Module Debugging Log''' will help you identify what error is occurring. Please see [[Troubleshooting Module Problems]] for further details. |
Revision as of 12:11, 6 August 2020
WHMCS supports many domain lookup providers for domain searches performed via the domain checker and shopping cart interfaces.
- Standard WHOIS - this checks domain availability using WHOIS servers directly, and is the default Domain Lookup provider used by WHMCS installations. When using this method, in addition to the users chosen domain name and TLD, the status of the same domain with other TLD extensions can be provided at the same time.
- WHMCS Namespinning - Will generate, rank and return relevant domain name suggestions across a wide range of TLDs to help drive more domain registrations.
- eNom - this utilises the eNom API to provide intelligent automated suggestions based on the domain or keywords a user enters.
- LogicBoxes - using the LogicBoxes API, this provides suggestions for ResellerClub, NetEarthOne, StarGate/UK2 and ResellerCamp modules
- Hexonet - this utilises the Hexonet API and suggestion engine for domain or keywords based domain name suggestions.
Standard WHOIS suggestions use the domain entered by the user and the selected TLDs for mass checking
Contents
What is Name Spinning?
Domain Name Spinning is the name given to the feature that provides intelligent automated suggestions based on the domain or keywords a user enters. Designed to optimise domain registration sales and capture what may previously have been lost sales by offering alternative domain names when a users initial desired domain is taken.
Configuring Lookup Provider
To activate and configure suggestions from a Registrar, navigate to Configuration () > System Settings > Domain Pricing or, prior to WHMCS 8.0, Setup > Products/Services > Domain Pricing. Click on Change within the Lookup Provider section and choose the option to be used for domain lookups. Any additional configuration will be prompted for and then click on Save changes.
Disabling the Registrar Lookups
If you no longer wish to use a registrar for domain lookups, simply activate the Standard WHOIS lookup option again in Configuration () > System Settings > Domain Pricing or, prior to WHMCS 8.0, Setup > Products/Services > Domain Pricing. This will deactivate the registrar functionality and replace it with the Standard WHOIS.
Troubleshooting
In the event of Domain Whois failing to work correctly, refer to Configuration () > System Logs > Module Log or, prior to WHMCS 8.0 Utilities > Logs > Module Log. Enabling the Module Log, if not enabled, will log the data being sent and received by the registrar. The Module Debugging Log will help you identify what error is occurring. Please see Troubleshooting Module Problems for further details.