Difference between revisions of "ResellerClub Reseller Accounts FAQ"

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Revision as of 15:04, 22 June 2011

Where can I signup?

If you don't yet have an account you can signup @ http://freeaccount.partnersite.myorderbox.com/reseller.php?action=show_signupform

Where do I go to login & manage my domains?

If you have configured your ResellerClub account with WHMCS then you'll be able to register and manage domains directly from within your WHMCS system but if you need to login to the ResellerClub control panel then you can do that @ http://freeaccount.myorderbox.com/

Where can I find the prices I get charged for each TLD?

To view the exact pricing for each TLD you can buy, begin by logging into the ResellerClub control panel and then navigate to Settings > Manage Products and Pricing > Set the price for the TLDs you want to sell, then select the Sub-Reseller Tab and then click Manage Pricing for the TLD you want to view. You will then see a "Your Cost Price" row showing the amount you get charged for each type of that TLD.

How do I configure ResellerClub in WHMCS?

We have a guide for how you configure your DirectI/ResellerClub account inside WHMCS @ http://wiki.whmcs.com/ResellerClub

You simply need to configure the ResellerClub module as described there and then setup your domain pricing and TLDs you want to offer in WHMCS as described @ http://wiki.whmcs.com/Domains_Management#Configuring_Domain_Pricing

I'm getting a Curl Error 7 when trying to use ResellerClub

This error message indicates that you haven't yet allowed your servers IP to access your ResellerClub account via the API. You have to do this in the Settings > API section of the LogicBoxes control panel before you can use the integration.

The IP you need to authorize is typically the main shared IP of the server, usually most easily found from the IP your WHMCS license is assigned to, but if you're unsure or neither of those IPs work, then ResellerClub can assist and advise you of the IP they see your connection tests as coming from via a support ticket.

My orders say they are Locked in Processing, what does this mean?

This means that you don't have enough funds in your ResellerClub account. Please see http://freeaccount.myorderbox.com/kb/servlet/KBServlet/faq690.html and http://freeaccount.myorderbox.com/kb/servlet/KBServlet/faq1270.html KB articles from ResellerClub themselves for further advice