Difference between revisions of "Kayako"
(New page: Kayako is the leading support suite software for businesses with multiple team members and teamwork/assignment requirements. WHMCS now allows you to combine the best of billing with the b...) |
m (Added a link to Kayako, cleaned up language and added more specific references to the integrate folder and how to get files) |
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| − | Kayako is the leading | + | '''Kayako''' is the leading [http://www.kayako.com help desk software] for businesses with multiple team members and teamwork/assignment requirements. |
| − | + | WHMCS now allows you to combine the best of billing with the best of support should your support needs outgrow that of the built in functionality. | |
| − | Once you have edited and uploaded the files | + | To integrate Kayako software with WHMCS, simply take a look at the /integrate/ folder of your SupportSuite or eSupport download (available from the Kayako members' area) package for the files and instructions. |
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| + | If the /integrate/ folder and its files are not present, contact Kayako support and they should be able to provide you with the files you need. | ||
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| + | Once you have edited and uploaded the files as described by the readme document found in the /integrate/ folder, you will need to activate the integration within WHMCS. Simply log into your admin area and go to General Settings -> Support and choose '''Kayako''' from the '''Support Module''' dropdown menu. | ||
Revision as of 16:05, 8 December 2008
Kayako is the leading help desk software for businesses with multiple team members and teamwork/assignment requirements.
WHMCS now allows you to combine the best of billing with the best of support should your support needs outgrow that of the built in functionality.
To integrate Kayako software with WHMCS, simply take a look at the /integrate/ folder of your SupportSuite or eSupport download (available from the Kayako members' area) package for the files and instructions.
If the /integrate/ folder and its files are not present, contact Kayako support and they should be able to provide you with the files you need.
Once you have edited and uploaded the files as described by the readme document found in the /integrate/ folder, you will need to activate the integration within WHMCS. Simply log into your admin area and go to General Settings -> Support and choose Kayako from the Support Module dropdown menu.