Difference between revisions of "Reissueing Enom SSL Certificates"
From WHMCS Documentation
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| − | Typically | + | Typically, the certificate issuer is able to reissue a certificate. The process varies depending on the company from which you purchased your SSL certificate. |
<div class="docs-alert-danger"> | <div class="docs-alert-danger"> | ||
<span class="title">The Heartbleed Bug</span><br /> | <span class="title">The Heartbleed Bug</span><br /> | ||
| − | If you are | + | If you are experiencing problems due to the Heartbleed Bug in OpenSSL, re-key your SSL certificates (below). For more information, see [http://blog.whmcs.com our blog post regarding Heartbleed]. |
</div> | </div> | ||
| − | You will need the following information to complete a | + | You will need the following information to complete a reissuance: |
| − | *Your full SSL domain name | + | * Your full SSL domain name or order ID. If your SSL certificate included <tt>www</tt>, make certain to include it. |
| − | *A new CSR request containing the exact same information as the original order | + | * A new CSR request containing the exact same information as the original order. |
| − | *The email address | + | * The email address for the order. You must have access to this address. |
==Symantec (GeoTrust & RapidSSL)== | ==Symantec (GeoTrust & RapidSSL)== | ||
| − | GeoTrust SSL | + | GeoTrust SSL certificates include free reissues and replacements for the lifetime of the certificate. GeoTrust will reissue or replace SSL certificates that have not expired for the exact same Fully-Qualified Domain Name (FQDN). To qualify for reissuance, all existing core SSL certificate details must remain the same (including the FQDN). |
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| + | * GeoTrust provides [https://products.geotrust.com/orders/orderinformation/authentication.do a self-service portal] that allows you to do this. | ||
| + | * You must use the '''admin email''' and not the approver email. | ||
==Comodo== | ==Comodo== | ||
| − | For Comodo SSL | + | For Comodo SSL certificates, reissuing is a manual process. To initiate this, you must [https://www.enom.com/help/Default.aspx open a support ticket with eNom] and include the required details above. |
| − | Comodo also | + | Comodo also allows the option to change the common name on certificate from, for example, <tt>www.example.com</tt> to <tt>secure.example.com</tt>. The subdomain can change but not domain. |
Revision as of 20:13, 2 May 2022
Typically, the certificate issuer is able to reissue a certificate. The process varies depending on the company from which you purchased your SSL certificate.
The Heartbleed Bug
If you are experiencing problems due to the Heartbleed Bug in OpenSSL, re-key your SSL certificates (below). For more information, see our blog post regarding Heartbleed.
You will need the following information to complete a reissuance:
- Your full SSL domain name or order ID. If your SSL certificate included www, make certain to include it.
- A new CSR request containing the exact same information as the original order.
- The email address for the order. You must have access to this address.
Symantec (GeoTrust & RapidSSL)
GeoTrust SSL certificates include free reissues and replacements for the lifetime of the certificate. GeoTrust will reissue or replace SSL certificates that have not expired for the exact same Fully-Qualified Domain Name (FQDN). To qualify for reissuance, all existing core SSL certificate details must remain the same (including the FQDN).
- GeoTrust provides a self-service portal that allows you to do this.
- You must use the admin email and not the approver email.
Comodo
For Comodo SSL certificates, reissuing is a manual process. To initiate this, you must open a support ticket with eNom and include the required details above.
Comodo also allows the option to change the common name on certificate from, for example, www.example.com to secure.example.com. The subdomain can change but not domain.