Difference between revisions of "Licensing"
(New page: ==Moving WHMCS== When you move your WHMCS system, if the domain, IP or directory you use it in is changing then you will need to have your license updated. How this is done depends upon t...) |
(→1. You purchased your own license direct from us) |
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When you move your WHMCS system, if the domain, IP or directory you use it in is changing then you will need to have your license updated. How this is done depends upon the license you have. There are 2 different scenarios as below. | When you move your WHMCS system, if the domain, IP or directory you use it in is changing then you will need to have your license updated. How this is done depends upon the license you have. There are 2 different scenarios as below. | ||
| − | ==1. You purchased your | + | ==1. You purchased your license directly from us== |
If this is the case then you are able to reissue your license from our client area @ www.whmcs.com/clients without any manual intervention from us. Just login, go to My Licenses, select your license key and click the Reissue button - then visit your WHMCS installation in the new location and it will save the new valid access details for it | If this is the case then you are able to reissue your license from our client area @ www.whmcs.com/clients without any manual intervention from us. Just login, go to My Licenses, select your license key and click the Reissue button - then visit your WHMCS installation in the new location and it will save the new valid access details for it | ||
==2. You got your license from your web host== | ==2. You got your license from your web host== | ||
If this is the case then you won't be able to reissue your license from our client area because the domain and IP are not allowed to change. We can perform directory updates for you by simply opening a ticket and including your license key and the new directory name but any domain name or IP changes have to be authorized by your host. | If this is the case then you won't be able to reissue your license from our client area because the domain and IP are not allowed to change. We can perform directory updates for you by simply opening a ticket and including your license key and the new directory name but any domain name or IP changes have to be authorized by your host. | ||
Revision as of 23:48, 5 March 2008
Moving WHMCS
When you move your WHMCS system, if the domain, IP or directory you use it in is changing then you will need to have your license updated. How this is done depends upon the license you have. There are 2 different scenarios as below.
1. You purchased your license directly from us
If this is the case then you are able to reissue your license from our client area @ www.whmcs.com/clients without any manual intervention from us. Just login, go to My Licenses, select your license key and click the Reissue button - then visit your WHMCS installation in the new location and it will save the new valid access details for it
2. You got your license from your web host
If this is the case then you won't be able to reissue your license from our client area because the domain and IP are not allowed to change. We can perform directory updates for you by simply opening a ticket and including your license key and the new directory name but any domain name or IP changes have to be authorized by your host.