Revision as of 00:32, 16 December 2010

Supported Features

If you don't already have an account with ResellerClub/DirectI, you can signup for the free account we offer to all clients here!

Configuring ResellerClub

1. Login to the ResellerClub control panel (the url will be in the email you received when you signed up with them) and then go to Settings > Personal Information > Primary Profile - the value you need to note is the Parent ID
2. Next, still in the ResellerClub control panel, go to Settings -> API -> HTTP API and enter the IP address of the server where WHMCS is installed to authorize it for API access
3. Now, login to your WHMCS Administration Area
4. Go to Setup > Domain Registrars
5. Choose "Resellerclub" in the registrar dropdown menu and enter the email address and password you set when you signed up aswell as the Parent ID noted from the first step
6. Then click Save Changes

And that's it, WHMCS will now be able to communication with your DirectI/ResellerClub account to automate domain registration & management for your customers.

Demo Mode

To use the ResellerClub demo mode, it's not as simple as ticking the demo mode option in the configuration area. You must setup an account separately on the dedicated demo system they offer @ http://cp.onlyfordemo.net/servlet/ResellerSignupServlet?&validatenow=false

Next enter your demo account details under Setup > Domain Registrars > ResellerClub. With the Test Mode checkbox ticked you can now place domain registration orders in WHMCS, the domains will appear on your demo ResellerClub account but no domain will actually be registered and you will not be charged.

Expiry Date Syncronisation

As of V3.6, you can now have WHMCS sync the expiry dates of domains you have registered with ResellerClub. This is particularly useful for domain transfers where the expiry date cannot be calculated automatically. We recommend running the sync once per week. To do that, you need to setup a cron job to run the file modules/registrars/resellerclub/resellerclubsync.php using a command such as the one below.

php -q /home/username/public_html/modules/registrars/resellerclub/resellerclubsync.php

DNS Record Management & Email Forwarding

This refers to DNS Host Record Management - not to be confused with regular DNS nameserver management/changes which are possible from the WHMCS client area.

The limitations of ResellerClub's/LogicBoxes API when it comes to DNS Record Management & Email Forwarding have long been discussed. For those that missed it, the issue is that their API does not offer any way to be able to manage DNS host records or email forwarding remotely. Instead they only offer an interface you can link to on their system for it, which requires the clients username and password to be known for auto login to be achieved. This is not something that has been possible before, but in WHMCS V4.4 we have now added support for it. To enable and start allowing customers to use it, you will need to enter your ResellerClub Branded URL in a new field in Setup > Domain Registrars and then enable the DNS Management & Email Forwarding options for TLDs you offer through ResellerClub in Setup > Domain Pricing and set your pricing for them.

Common Problems

Connection Problems

• HTTP Error: Couldn't open socket connection to server: http://www.myorderbox.com/anacreon/servlet/APIv3
• Domain Registration Error - Unable to connect to Registry

These errors occur when the ResellerClub server is unreachable. They may be experiencing problems or it could be a local firewall blocking the connection.

Invalid Password/Username, or your User account maybe Inactive or Suspended

This error response indicates that the login details you have entered in Setup > Domain Registrars for the Resellerclub module are incorrect or your account is suspended. A suspended account is less likely so make sure to check your configuration details first....

Telephone No. is invalid. Please note that only digits are allowed

You should only enter the phone number as it would be called from that country. No country codes should be entered.

An unknown fault occured - please contact support

This error occurs when the client's profile data contains characters other than a-z and 0-9. Any accents or other non-latin characters need to be replaced as the ResellerClub API won't accept them.

Further Help

For further help with ResellerClub accounts and management, refer to their knowledgebase @ http://freeaccount.myorderbox.com/kb/