Difference between revisions of "ImportAssist"
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− | In the unlikely event of an import | + | In the unlikely event of an import failure, download a copy of the Import Log. The Import Log is available to download during and after the import process. Send the import log along with a ticket describing the issue to the support team. The support team is contactable at www.whmcs.com/support |
Revision as of 12:24, 18 August 2016
ImportAssist is a tool that migrates data from external systems into a WHMCS installation.
Beside importing from another WHMCS, ImportAssist also imports from many other web based applications.
Contents
Download ImportAssist
https://www.whmcs.com/images/available_on_marketplace.png
ImportAssist is available via the WHMCS Marketplace. To download it, visit the ImportAssist Marketplace listing.
https://marketplace.whmcs.com/product/46
Installation
Once downloaded, follow the steps below to install ImportAssist.
- Unzip the zip folder download
- Upload the import_assist directory to /modules/addons
- Login to your WHMCS admin area
- Visit Setup > Addon Modules to activate. Then, grant your admin role permission to access it post activation.
Using ImportAssist
Once installed and activated, access ImportAssist by navigating to Addons > ImportAssist for WHMCS
A wizard based process will then guide you through performing a data migration.
Supported Scripts & Versions
WHMCS ImportAssist supports importing data from the following applications at the time of writing:
- WHMCS Version 6.2 and later
- Blesta Version 2.x, 3.x
- ClientExec Version 5.3+
- HostBill 2016 Version
Previous Versions
Support of other versions of the above software may available. Please note, there have been no tests for those other versions.
What will Import
The following data will migrate depending on system:
WHMCS
Blesta 2.x
Blesta 3.x
ClientExec
HostBill
Troubleshooting
In the unlikely event of an import failure, download a copy of the Import Log. The Import Log is available to download during and after the import process. Send the import log along with a ticket describing the issue to the support team. The support team is contactable at www.whmcs.com/support