Difference between revisions of "Vision Helpdesk"

From WHMCS Documentation

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example : If you have installed Vision at yourdomain.com/support/ then you should find config.php under "support" folder
 
example : If you have installed Vision at yourdomain.com/support/ then you should find config.php under "support" folder
  
3) Edit config.php file in locate line -- $this->database = "";
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3) Edit above mentioned config.php file in whmcsinstallation/module/support/vision/
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Locate line -- $this->database = "";
  
 
Below this line add one more line --  
 
Below this line add one more line --  

Revision as of 05:32, 19 September 2009

Vision Helpdesk Integration with WHMCS to override WHMCS default support module.

Follow below listed steps --

1) Copy folder vision from - integration/whmcs/modules/support/ to WHMCS installation -- /modules/support/

2) Copy config.php file from vision installation to /module/support/vision/ directory of WHMCS Installation.

example : If you have installed Vision at yourdomain.com/support/ then you should find config.php under "support" folder

3) Edit above mentioned config.php file in whmcsinstallation/module/support/vision/

Locate line -- $this->database = "";

Below this line add one more line --

$this->domain = "yourdomain.com";

Where yourdomain.com == your Vision License Domain.

4) Copy the vision directory from integration/whmcs/templates/ to templates directory of WHMCS Installation.

5) In WHMCS admin, navigate to General Configuration >> Support and choose Vision in the Support Module drop down.

That's it. You are done :)