Difference between revisions of "Vision Helpdesk"

From WHMCS Documentation

(Vision Helpdesk Integration with WHMCS)
 
(added one step)
Line 9: Line 9:
 
example : If you have installed Vision at yourdomain.com/support/ then you should find config.php under "support" folder
 
example : If you have installed Vision at yourdomain.com/support/ then you should find config.php under "support" folder
  
3) Copy the vision directory from integration/whmcs/templates/ to templates directory of WHMCS Installation.
+
3) Edit config.php file in locate line -- $this->database = "";
  
4) In WHMCS admin, navigate to General Configuration >> Support and choose '''Vision''' in the '''Support Module''' drop down.
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Below this line add one more line --
 +
 
 +
$this->domain = "yourdomain.com";
 +
 
 +
Where yourdomain.com == your Vision License Domain.
 +
 
 +
4) Copy the vision directory from integration/whmcs/templates/ to templates directory of WHMCS Installation.
 +
 
 +
5) In WHMCS admin, navigate to General Configuration >> Support and choose '''Vision''' in the '''Support Module''' drop down.
  
 
That's it. You are done :)
 
That's it. You are done :)

Revision as of 05:15, 19 September 2009

Vision Helpdesk Integration with WHMCS to override WHMCS default support module.

Follow below listed steps --

1) Copy folder vision from - integration/whmcs/modules/support/ to WHMCS installation -- /modules/support/

2) Copy config.php file from vision installation to /module/support/vision/ directory of WHMCS Installation.

example : If you have installed Vision at yourdomain.com/support/ then you should find config.php under "support" folder

3) Edit config.php file in locate line -- $this->database = "";

Below this line add one more line --

$this->domain = "yourdomain.com";

Where yourdomain.com == your Vision License Domain.

4) Copy the vision directory from integration/whmcs/templates/ to templates directory of WHMCS Installation.

5) In WHMCS admin, navigate to General Configuration >> Support and choose Vision in the Support Module drop down.

That's it. You are done :)