Difference between revisions of "ResellerClub"

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DirectI is fairly complex to setup so this guide is here to help guide you through that process.  If you don't already have an account with DirectI, then signup [http://www.whmcs.com/freedirectiaccount.php here] - it's FREE!
+
== About this Module ==
  
−
Ok, so lets begin:
+
The ResellerClub module allows you to register and manage domains with ResellerClub.
−
 
 
−
#Login to your WHMCS Administration Area
 
−
#Go to Configuration > Registrars
 
−
#Tick the box to enable DirectI and enter the email address and password you setup when you signed up with DirectI
 
−
#Then click Save
 
−
#Now go to DirectI, login to your reseller account as instructed in the email you received when you signed up and go to Settings > Personal Information > Primary Profile - the value you need to note is the Parent ID
 
−
#Next, go to Customers > Add.  This customer will be the customer where all your domains are registered under - DirectI does not allow a reseller to register domains in their reseller account - all have to be done in a customer account
 
−
#Once the user is added (it does not matter what the details of this user are - domains contact info still relates to each individual client you register a domain for in WHMCS) go to Customers > List and note that Customers ID
 
−
#Once you've got these two ID numbers, logout of the DirectI system and go back to your WHMCS Admin Area
 
−
#Again go to Configuration > Registrars and now enter those two values where asked
 
−
 
 
−
That's it, WHMCS will now be able to communication with DirectI.  However, before you can register any domains you need to do one more thing.  Add Funds!
 
−
 
 
−
You add funds from within your DirectI Reseller area.  You do this by going to My Billing > Add Funds.  Keep in mind that the amount you enter then has PayPal fees subtracted from it so the cost of a domain is about $8.20 to you.
 
−
 
 
−
There's one more step though.  After adding funds to your reseller account, you then need to add the funds to the customer account from your reseller account.  To do this, go to Customers > List.  Click on the customers name you want to add the funds to, then click the button Add Funds at the top of the screen.  You'll get a confirmation page first, just click Continue.  Then the next page will ask you for the details about the funds.  You should move all your funds to this customers account and enter any transaction key you want in the box.  Then click Submit.  You'll need to confirm it but then the customers account will be credited with the money.  Now you are truly ready to start registering domains!
 
−
 
 
−
==Expiry Date Syncronisation==
 
−
 
 
−
As of V3.6, you can now have WHMCS sync the expiry dates of domains you have registered with DirectI.  This is particularly useful for domain transfers where the expiry date cannot be calculated automatically.  We recommend running the sync once per week.  To do that, you need to setup a cron job to run the file modules/registrars/directi/directisync.php using a command such as the one below.
 
−
 
 
−
php -q /home/username/public_html/modules/registrars/directi/directisync.php
 
  
 +
For more information, see [[ResellerClub Reseller Accounts FAQ]].
 
{{registrar
 
{{registrar
 
| register = yes
 
| register = yes
 
| transfer = yes
 
| transfer = yes
 
| renew = yes
 
| renew = yes
 +
| lock = yes
 
| dns = yes
 
| dns = yes
 
| whois = yes
 
| whois = yes
 
| getepp = yes
 
| getepp = yes
 
| regns = yes
 
| regns = yes
 +
| dnsmanagement = yes
 +
| emailforwarding = yes
 +
| domainrelease = yes
 +
| domainsync = yes
 +
| premium = yes
 +
| transferout = yes
 +
| tldpricingsync = yes
 
}}
 
}}
 +
 +
== Activation ==
 +
 +
<div class="docs-alert-success">
 +
You must sign up for a [https://freeaccount.partnersite.myorderbox.com/reseller.php?action=show_signupform ResellerClub account].
 +
</div>
 +
 +
To activate and begin using the ResellerClub registrar module:
 +
 +
# Log in to the WHMCS Admin Area.
 +
# Go to '''Configuration (<i class="fa fa-wrench" aria-hidden="true"></i>) > System Settings > [[Domain Registrars]]''' or, prior to WHMCS 8.0, '''Setup > Products/Services > Domain Registrars'''.
 +
# Find '''ResellerClub''' in the list.
 +
# Click '''Activate'''.
 +
# Enter your Resellerclub API credentials and configure the module's settings. [[File:Rcprofile.png|thumb|User Profile Menu]]
 +
#* You can find your ResellerClub API credentials in the ResellerClub control panel:
 +
#** Your reseller ID appears at '''User Profile > Manage Profile'''.
 +
#** Your API key appears at '''Settings > API'''.
 +
#* Enable '''Designated Agent''' to act as the designated agent for all contact changes. For more information, [https://freeaccount.myorderbox.com/kb/node/5 see the ResellerClub documentation].
 +
# Click '''Save Changes'''.
 +
# Grant API access to your ResellerClub account to your server's IP address. You can do this by going to '''Settings > API''' in the LogicBoxes/ResellerClub control panel and entering your IP address.
 +
#* You can find the IP address to use in WHMCS at '''Help > [[License Information]]'''.
 +
#* If you do not do this, you will see a <tt>You must authorize your IP address to use this API.</tt> error in WHMCS 8.4 and later or an <tt>Access Denied</tt> error in WHMCS 8.3 and earlier.
 +
 +
=== Test Mode ===
 +
 +
<div class="docs-alert-warning">
 +
ResellerClub requires the use of a '''Demo Account Reseller ID''' and '''API Key''' with the '''Test URL''' instead of your '''Live Account''' credentials. Use of your '''Live Account''' credentials, even with the '''Test URL''', will cause you to [http://freeaccount.myorderbox.com/kb/answer/753#heading_6 perform actions in the live environment].
 +
</div>
 +
 +
You can use test mode to simulate domain registration and management function without registering a domain or incurring charges. This can be useful to test WHMCS configurations.
 +
 +
==== Nameservers ====
 +
 +
Live nameservers will return a <tt>Nameserver is not a valid Nameserver</tt> error unless you create and register them in the demo environment before attempting domain registrations on the demo platform. The demo control panel will try to check the validity of the nameservers in the demo platform and not on the registry.
 +
 +
You can use <tt><nowiki>ns1.onlyfordemo.net</nowiki></tt> and <tt><nowiki>ns2.onlyfordemo.net</nowiki></tt> as your nameservers without registering them on the demo environment.
 +
 +
=== IDN Configuration ===
 +
 +
<div class="docs-alert-info">
 +
The following information is for WHMCS 7.10 and earlier.
 +
</div>
 +
 +
To register internationalized domain names (IDNs) through ResellerClub, you must add an additional domain field to WHMCS via the <tt>resources/domains/additionalfields.php</tt> file.
 +
 +
The language options differ for each TLD. You can find the appropriate values in the <tt>idnLanguageCode</tt> section in the [http://manage.uk.resellerclub.com/kb/answer/752#heading_1 ResellerClub API Documentation].
 +
 +
For example, to register a <tt>.eu</tt> domain, add the following line to the <tt>/resources/domains/additionalfields.php</tt> file:
 +
 +
<source lang="php">
 +
<?php
 +
$additionaldomainfields[".eu"][] = array(
 +
    "Name" => "IDN Language",
 +
    "DisplayName" => "IDN Language",
 +
    "LangVar" => "idnlang",
 +
    "Type" => "dropdown",
 +
    "Options" => "latin",
 +
    "Default" => "latin",
 +
    "Required" => "true",
 +
);
 +
</source>
 +
 +
For <tt>.org</tt> domains, add the following line to the <tt>/resources/domains/additionalfields.php</tt> file:
 +
 +
<source lang="php">
 +
$additionaldomainfields[".org"][] = array(
 +
    "Name" => "IDN Language",
 +
    "DisplayName" => "IDN Language",
 +
    "LangVar" => "idnlang",
 +
    "Type" => "dropdown",
 +
    "Options" => "da,de,hu,is,ko,lv,lt,pl,es,sv",
 +
    "Default" => "da",
 +
    "Required" => "true",
 +
);
 +
</source>
 +
 +
For more information, see [[Additional Domain Fields]].
 +
 +
=== Terms and Conditions ===
 +
 +
ResellerClub requires that clients agree to their terms and conditions when registering a domain. To do this, it adds an additional checkbox to the registration process.
 +
 +
To translate the checkbox name, use <tt>tnc</tt> as the <tt>LangVar</tt> key in the appropriate language file in the <tt>lang/overrides/</tt> directory:
 +
 +
<source lang="php">
 +
$_LANG['tnc'] = 'I agree to the ResellerClub terms and conditions.';
 +
</source>
 +
 +
For more information, see [[Additional_Domain_Fields#Translate_a_field_name|Additional Domain Fields]].
 +
 +
=== Domain Contacts ===
 +
 +
Prior to WHMCS 6, domain registration through LogicBoxes modules (ResellerClub, NetEarthOne, and Stargate) always used the client's profile data regardless of whether '''User Client Details''' was disabled.
 +
 +
If a client has multiple registered domains, they will use the same contact details for all four Whois contacts. Changing the Whois details on one domain will also change the details for the others.
 +
 +
In WHMCS 6 and later, domain registration creates a unique contact for each domain. This contact becomes the Registrant, Billing, Tech, and Admin contact for the domain's Whois records. Modifying the Whois details for the domain will change only that domain.
 +
 +
== Automatic Registration ==
 +
 +
WHMCS allows you to set up automatic domain registration on a per-extension basis, enabling you to use different registrars for different TLDs.
 +
 +
To enable automatic registration, see [[Domain Pricing]].
 +
 +
== Automatic Domain Synchronization ==
 +
 +
This module supports automatic domain synchronization for syncing expiry dates and status changes for incoming transfers.
 +
 +
To use this, enable '''Domain Sync Enabled''' and [[Domain_Synchronisation#Configuration|configure the domain sync task]] at '''Configuration (<i class="fa fa-wrench" aria-hidden="true"></i>) > System Settings > [[Automation Settings]]''' or, prior to WHMCS 8.0, '''Setup > Automation Settings'''.
 +
 +
==Troubleshooting==
 +
 +
==== Connection Problems ====
 +
 +
The following errors occur when the ResellerClub server is unreachable. They may be experiencing problems or a local firewall may block the connection:
 +
 +
* [http://www.myorderbox.com/anacreon/servlet/APIv3 HTTP Error: Couldn't open socket connection to server].
 +
* Domain Registration Error  - Unable to connect to Registry.
 +
 +
==== Access Problems ====
 +
 +
The following errors indicate problems accessing ResellerClub:
 +
 +
* Access Denied: You are not authorized to perform this action.
 +
* CURL Error: 7 - couldn't connect to host.
 +
 +
Usually, this indicates that you haven't allowed your server's IP address to access your ResellerClub account via the API. Do this in the '''Settings > API''' section of the LogicBoxes control panel.
 +
 +
The IP address you need to authorize is typically the main shared IP address of the server, which is usually the IP address your WHMCS license is assigned to. If you experience problems, contact ResellerClub.
 +
 +
==== Invalid Password/Username, or your User account maybe Inactive or Suspended ====
 +
 +
This error response indicates that the login details in '''Configuration (<i class="fa fa-wrench" aria-hidden="true"></i>) > System Settings > [[Domain Registrars]]''' or, prior to WHMCS 8.0, '''Setup > Domain Registrars''', for the Resellerclub module are incorrect or your account is suspended.
 +
 +
==== Website Doesn't Exist For xxx ====
 +
 +
This error indicates that the domain does not exist in your ResellerClub account while a domain transfer is in progress. It automatically disappears when the transfer is complete.
 +
 +
==== Telephone No. is invalid. Please note that only digits are allowed ====
 +
 +
This error displays when you include a country code in a phone number. Only enter the phone number as it would be called from that country.
 +
 +
==== Language code not valid for this TLD ====
 +
 +
This error occurs when attempting to register an IDN without specifying a valid language for the domain. For more information, see [[#IDN_Configuration|IDN Configuration]].
 +
 +
If you have already configured a IDN Language additional domain field, this error indicates that the selected language is not valid for the TLD. For more information, see the  <tt>idnLanguageCode</tt> section in the [http://manage.uk.resellerclub.com/kb/answer/752#heading_1 ResellerClub API Documentation].
 +
 +
==== An unknown fault occurred - please contact support ====
 +
 +
This error occurs when the client's profile data contains characters other than a-z and 0-9. The ResellerClub API won't accept any accents or other non-Latin characters.
 +
 +
You can customize WHMCS to automatically convert non-Latin characters. For more information, see [[Custom Transliteration]].
 +
 +
==== An unexpected error has occurred ====
 +
 +
This error usually indicates that the login details are missing or incorrect. Make sure that you have correctly entered your reseller ID and API key at '''Configuration (<i class="fa fa-wrench" aria-hidden="true"></i>) > System Settings > [[Domain Registrars]]''' or, prior to WHMCS 8.0, '''Setup > Products/Services > Domain Registrars'''.
 +
 +
==== Required parameter missing: name ====
 +
 +
This error indicates that ResellerClub is not receiving the client's details. Make sure to enter the appropriate information in the following locations:
 +
 +
* Enter the client's details in the '''Profile''' and '''Contacts''' tabs.
 +
* Enter your company details in the '''[[Domains Tab|Domains]]''' tab at '''Configuration (<i class="fa fa-wrench" aria-hidden="true"></i>) > System Settings > General Settings''' or, prior to WHMCS 8.0, '''Setup > General Settings'''.
 +
 +
Also make certain to check '''Use Clients Details''' in the '''[[Domains Tab|Domains]]''' tab at '''Configuration (<i class="fa fa-wrench" aria-hidden="true"></i>) > System Settings > General Settings''' or, prior to WHMCS 8.0, '''Setup > General Settings'''.
 +
 +
==== There is already a pending action on this domain ====
 +
 +
This message indicates that a Whois contact details update is pending on this domain.  Once the new contact details are confirmed by the new and old contact, this message will disappear within one day.
 +
 +
For more information, see [http://blog.whmcs.com/?t=121202 in our blog].
 +
 
{{modules}}
 
{{modules}}

Latest revision as of 12:23, 7 June 2023

About this Module

The ResellerClub module allows you to register and manage domains with ResellerClub.

For more information, see ResellerClub Reseller Accounts FAQ.

Supported Features

Register Transfer Renew Registrar Lock
Yes Yes Yes Yes
Update Nameservers Update WHOIS Get EPP Code Register Nameservers
Yes Yes Yes Yes
DNS Record Management Email Forwarding Domain Release Domain Sync Script
Yes Yes Yes Yes
Premium Domains Transfer Out Automation TLD Pricing Sync
Yes Yes Yes

Activation

You must sign up for a ResellerClub account.

To activate and begin using the ResellerClub registrar module:

  1. Log in to the WHMCS Admin Area.
  2. Go to Configuration () > System Settings > Domain Registrars or, prior to WHMCS 8.0, Setup > Products/Services > Domain Registrars.
  3. Find ResellerClub in the list.
  4. Click Activate.
  5. Enter your Resellerclub API credentials and configure the module's settings.
    User Profile Menu
    • You can find your ResellerClub API credentials in the ResellerClub control panel:
      • Your reseller ID appears at User Profile > Manage Profile.
      • Your API key appears at Settings > API.
    • Enable Designated Agent to act as the designated agent for all contact changes. For more information, see the ResellerClub documentation.
  6. Click Save Changes.
  7. Grant API access to your ResellerClub account to your server's IP address. You can do this by going to Settings > API in the LogicBoxes/ResellerClub control panel and entering your IP address.
    • You can find the IP address to use in WHMCS at Help > License Information.
    • If you do not do this, you will see a You must authorize your IP address to use this API. error in WHMCS 8.4 and later or an Access Denied error in WHMCS 8.3 and earlier.

Test Mode

ResellerClub requires the use of a Demo Account Reseller ID and API Key with the Test URL instead of your Live Account credentials. Use of your Live Account credentials, even with the Test URL, will cause you to perform actions in the live environment.

You can use test mode to simulate domain registration and management function without registering a domain or incurring charges. This can be useful to test WHMCS configurations.

Nameservers

Live nameservers will return a Nameserver is not a valid Nameserver error unless you create and register them in the demo environment before attempting domain registrations on the demo platform. The demo control panel will try to check the validity of the nameservers in the demo platform and not on the registry.

You can use ns1.onlyfordemo.net and ns2.onlyfordemo.net as your nameservers without registering them on the demo environment.

IDN Configuration

The following information is for WHMCS 7.10 and earlier.

To register internationalized domain names (IDNs) through ResellerClub, you must add an additional domain field to WHMCS via the resources/domains/additionalfields.php file.

The language options differ for each TLD. You can find the appropriate values in the idnLanguageCode section in the ResellerClub API Documentation.

For example, to register a .eu domain, add the following line to the /resources/domains/additionalfields.php file: 

<?php
$additionaldomainfields[".eu"][] = array(
    "Name" => "IDN Language",
    "DisplayName" => "IDN Language",
    "LangVar" => "idnlang",
    "Type" => "dropdown",
    "Options" => "latin",
    "Default" => "latin",
    "Required" => "true",
);

For .org domains, add the following line to the /resources/domains/additionalfields.php file: 

$additionaldomainfields[".org"][] = array(
    "Name" => "IDN Language",
    "DisplayName" => "IDN Language",
    "LangVar" => "idnlang",
    "Type" => "dropdown",
    "Options" => "da,de,hu,is,ko,lv,lt,pl,es,sv",
    "Default" => "da",
    "Required" => "true",
);

For more information, see Additional Domain Fields.

Terms and Conditions

ResellerClub requires that clients agree to their terms and conditions when registering a domain. To do this, it adds an additional checkbox to the registration process.

To translate the checkbox name, use tnc as the LangVar key in the appropriate language file in the lang/overrides/ directory: 

$_LANG['tnc'] = 'I agree to the ResellerClub terms and conditions.';

For more information, see Additional Domain Fields.

Domain Contacts

Prior to WHMCS 6, domain registration through LogicBoxes modules (ResellerClub, NetEarthOne, and Stargate) always used the client's profile data regardless of whether User Client Details was disabled.

If a client has multiple registered domains, they will use the same contact details for all four Whois contacts. Changing the Whois details on one domain will also change the details for the others.

In WHMCS 6 and later, domain registration creates a unique contact for each domain. This contact becomes the Registrant, Billing, Tech, and Admin contact for the domain's Whois records. Modifying the Whois details for the domain will change only that domain.

Automatic Registration

WHMCS allows you to set up automatic domain registration on a per-extension basis, enabling you to use different registrars for different TLDs.

To enable automatic registration, see Domain Pricing.

Automatic Domain Synchronization

This module supports automatic domain synchronization for syncing expiry dates and status changes for incoming transfers.

To use this, enable Domain Sync Enabled and configure the domain sync task at Configuration () > System Settings > Automation Settings or, prior to WHMCS 8.0, Setup > Automation Settings.

Troubleshooting

Connection Problems

The following errors occur when the ResellerClub server is unreachable. They may be experiencing problems or a local firewall may block the connection:

Access Problems

The following errors indicate problems accessing ResellerClub:

  • Access Denied: You are not authorized to perform this action.
  • CURL Error: 7 - couldn't connect to host.

Usually, this indicates that you haven't allowed your server's IP address to access your ResellerClub account via the API. Do this in the Settings > API section of the LogicBoxes control panel.

The IP address you need to authorize is typically the main shared IP address of the server, which is usually the IP address your WHMCS license is assigned to. If you experience problems, contact ResellerClub.

Invalid Password/Username, or your User account maybe Inactive or Suspended

This error response indicates that the login details in Configuration () > System Settings > Domain Registrars or, prior to WHMCS 8.0, Setup > Domain Registrars, for the Resellerclub module are incorrect or your account is suspended.

Website Doesn't Exist For xxx

This error indicates that the domain does not exist in your ResellerClub account while a domain transfer is in progress. It automatically disappears when the transfer is complete.

Telephone No. is invalid. Please note that only digits are allowed

This error displays when you include a country code in a phone number. Only enter the phone number as it would be called from that country.

Language code not valid for this TLD

This error occurs when attempting to register an IDN without specifying a valid language for the domain. For more information, see IDN Configuration.

If you have already configured a IDN Language additional domain field, this error indicates that the selected language is not valid for the TLD. For more information, see the idnLanguageCode section in the ResellerClub API Documentation.

An unknown fault occurred - please contact support

This error occurs when the client's profile data contains characters other than a-z and 0-9. The ResellerClub API won't accept any accents or other non-Latin characters.

You can customize WHMCS to automatically convert non-Latin characters. For more information, see Custom Transliteration.

An unexpected error has occurred

This error usually indicates that the login details are missing or incorrect. Make sure that you have correctly entered your reseller ID and API key at Configuration () > System Settings > Domain Registrars or, prior to WHMCS 8.0, Setup > Products/Services > Domain Registrars.

Required parameter missing: name

This error indicates that ResellerClub is not receiving the client's details. Make sure to enter the appropriate information in the following locations:

  • Enter the client's details in the Profile and Contacts tabs.
  • Enter your company details in the Domains tab at Configuration () > System Settings > General Settings or, prior to WHMCS 8.0, Setup > General Settings.

Also make certain to check Use Clients Details in the Domains tab at Configuration () > System Settings > General Settings or, prior to WHMCS 8.0, Setup > General Settings.

There is already a pending action on this domain

This message indicates that a Whois contact details update is pending on this domain. Once the new contact details are confirmed by the new and old contact, this message will disappear within one day.

For more information, see in our blog.

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