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| − | Typically, the certificate issuer is able to reissue a certificate. The process varies depending on the company from which you purchased your SSL certificate.
| + | #REDIRECT [[Enom_SSL_Certificates#Reissuing]] |
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| − | <div class="docs-alert-danger">
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| − | <span class="title">The Heartbleed Bug</span><br />
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| − | If you are experiencing problems due to the Heartbleed Bug in OpenSSL, re-key your SSL certificates (below). For more information, see [http://blog.whmcs.com our blog post regarding Heartbleed].
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| − | </div>
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| − | You will need the following information to complete a reissuance:
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| − | * Your full SSL domain name or order ID. If your SSL certificate included <tt>www</tt>, make certain to include it.
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| − | * A new CSR request containing the exact same information as the original order.
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| − | * The email address for the order. You must have access to this address.
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| − | ==Symantec (GeoTrust & RapidSSL)==
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| − | GeoTrust SSL certificates include free reissues and replacements for the lifetime of the certificate. GeoTrust will reissue or replace SSL certificates that have not expired for the exact same Fully-Qualified Domain Name (FQDN). To qualify for reissuance, all existing core SSL certificate details must remain the same (including the FQDN).
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| − | * GeoTrust provides [https://products.geotrust.com/orders/orderinformation/authentication.do a self-service portal] that allows you to do this.
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| − | * You must use the '''admin email''' and not the approver email.
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| − | ==Comodo==
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| − | For Comodo SSL certificates, reissuing is a manual process. To initiate this, you must [https://www.enom.com/help/Default.aspx open a support ticket with eNom] and include the required details above.
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| − | Comodo also allows the option to change the common name on certificate from, for example, <tt>www.example.com</tt> to <tt>secure.example.com</tt>. The subdomain can change but not domain.
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