Difference between revisions of "Product Downloads Distribution"

From WHMCS Documentation

(Offering a Product Download)
 
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With WHMCS, you can setup products that have '''downloads associated''' with them.  This is useful if you want to offer '''software, templates or other files''' for purchasing.  With the download distribution, WHMCS will automatically handle the download permissions and '''only allow''' the items to be downloaded by customers that purchase the associated required product and only when that product is active in their account.
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With WHMCS, you can set up products that have '''downloads associated''' with them.  This is useful if you want to offer '''software, templates or other files''' for purchasing.   
  
You need to begin by adding the download to the support center downloads section.  This is done in '''Support > Downloads > Add''' When adding the download, you need to tick the "Product Download" checkbox to activate the download restrictions for that download.  This is shown in the screenshot below:
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With the download distribution, WHMCS will automatically handle the download permissions and '''only allow''' the items to be downloaded by customers that purchase the associated required product and only when that product is active in their account.
  
[[Image:WHMCS-product-downloads-2021.png|848px]]
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In addition to using a product to grant access to download a file, it is possible to use a product addon to grant access to download a file. This can be useful for upselling related software to a client when ordering a product.
  
Once the download has been added, you can then enable the download on products in '''Configuration (<i class="fa fa-wrench" aria-hidden="true"></i>) > System Settings > Products/Services''' or, prior to WHMCS 8.0, '''Setup > Products/Services'''.  This is done from the '''Other''' tab.  You can select multiple downloads to be associated with a product by single clicking each item in the "Available Files" menu. A client who holds this product will be able to download the files appearing in the "Selected Files" menu. This is shown below:
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== Offering a Product Download ==
  
[[Image:Product-Downloads-Distro-2021.png]]
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To offer a product download with a product or with an addon:
  
When a client has an active order for the product, the download will appear on the Product Details page. This can be accessed by click the My Services Link in the client area, then the green arrow next to the product. The downloads are available on that product detail page.
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# Add a download at '''Support > [[Downloads]]'''. Check '''Product Download''' to activate the download restrictions for that download:<br />[[Image:WHMCS-product-downloads-2021.png|600px]]
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# For products, select the download in the '''Available Files''' menu to add it to the '''Selected Files''' list in the '''Other''' tab for the desired products at '''Configuration (<i class="fa fa-wrench" aria-hidden="true"></i>) > System Settings > [[Products and Services|Products/Services]]''' or, prior to WHMCS 8.0, '''Setup > Products/Services''':[[Image:85productdownloadsdistro.png|600px]]
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# For addons, select the download from the '''Associated Download''' menu for the addon at the '''Configuration (<i class="fa fa-wrench" aria-hidden="true"></i>) > System Settings > [[Product Addons]]''' ('''Setup > Products/Services > Product Addons''' prior to WHMCS 8.0):[[Image:Download-Edit-Addons-2021.png|600px]]
  
===Immediate Download===
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Once the addon's status is Active, the chosen file(s) will become available for the client to download at '''Services > My Services > View Details > Downloads'''. Addon downloads will appear in the '''Downloads''' tab for the parent product.
As standard you are required to accept an order before the client will be able to download the file. It is possible to have the download available immediately. To do this, navigate to '''Configuration (<i class="fa fa-wrench" aria-hidden="true"></i>) > System Settings > Products/Services > Edit > Module Settings''' or, prior to WHMCS 8.0, '''Setup > Products/Services > Edit > Module Settings''' and select the Autorelease module.
 
  
You will now be able to select the usual auto-setup options such as "Automatically setup the product as soon as the first payment is received".
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<div class="docs-alert-info">You can delete categories and files at '''Support > [[Downloads]]'''.</div>
 
 
==Product Addons==
 
In addition to using a product to grant access to download a file, it is possible to use a product addon to grant access to download a file. This can be useful for upselling related software to a client when ordering a product.
 
  
As above, begin by adding the download to the support center downloads section. This is done in '''Support > Downloads > Add''' When adding the download, you need to tick the "Product Download" checkbox to activate the download restrictions for that file.
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==Immediate Download==
  
Next create the addon via the '''Configuration (<i class="fa fa-wrench" aria-hidden="true"></i>) > System Settings > Product Addons''' ('''Setup > Products/Services > Product Addons''' prior to WHMCS 8.0) and configure it in the [[Product_Addons|normal way]]. Select the file you wish to become available from the '''Associated Download''' menu. Ctrl + Click to select multiple files.
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As standard you are required to accept an order before the client will be able to download the file. It is, however, possible to have the download available immediately.  
  
[[Image:Download-Edit-Addons-2021.png]]
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To do this, go to the '''Module Settings''' tab for the product at '''Configuration (<i class="fa fa-wrench" aria-hidden="true"></i>) > System Settings > [[Products and Services|Products/Services]]''' or, prior to WHMCS 8.0, '''Setup > Products/Services''' and select the ''Autorelease'' module.
  
Once the addon's status is Active, the chosen file(s) will become available for the client to download under the parent product's Downloads tab in the client area ('''Services > My Services > View Details > Downloads''').
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You will now be able to select the usual auto-setup options such as '''Automatically setup the product as soon as the first payment is received'''.

Latest revision as of 13:23, 26 July 2022

With WHMCS, you can set up products that have downloads associated with them. This is useful if you want to offer software, templates or other files for purchasing.

With the download distribution, WHMCS will automatically handle the download permissions and only allow the items to be downloaded by customers that purchase the associated required product and only when that product is active in their account.

In addition to using a product to grant access to download a file, it is possible to use a product addon to grant access to download a file. This can be useful for upselling related software to a client when ordering a product.

Offering a Product Download

To offer a product download with a product or with an addon:

  1. Add a download at Support > Downloads. Check Product Download to activate the download restrictions for that download:
    WHMCS-product-downloads-2021.png
  2. For products, select the download in the Available Files menu to add it to the Selected Files list in the Other tab for the desired products at Configuration () > System Settings > Products/Services or, prior to WHMCS 8.0, Setup > Products/Services:85productdownloadsdistro.png
  3. For addons, select the download from the Associated Download menu for the addon at the Configuration () > System Settings > Product Addons (Setup > Products/Services > Product Addons prior to WHMCS 8.0):Download-Edit-Addons-2021.png

Once the addon's status is Active, the chosen file(s) will become available for the client to download at Services > My Services > View Details > Downloads. Addon downloads will appear in the Downloads tab for the parent product.

You can delete categories and files at Support > Downloads.

Immediate Download

As standard you are required to accept an order before the client will be able to download the file. It is, however, possible to have the download available immediately.

To do this, go to the Module Settings tab for the product at Configuration () > System Settings > Products/Services or, prior to WHMCS 8.0, Setup > Products/Services and select the Autorelease module.

You will now be able to select the usual auto-setup options such as Automatically setup the product as soon as the first payment is received.