Difference between revisions of "Fraud Protection"

From WHMCS Documentation

 
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WHMCS can automatically run checks on orders to help ensure only valid clients get through and any potentially fraudsters are blocked. By integrating with a range of providers there is a choice of services available; from checking the details of the person placing the order against their billing details down to automatically calling and verifying their identity. The following fraud protection services are supported:
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WHMCS can automatically run checks on orders to help ensure only valid clients get through and to block any potential fraud. Multiple providers mean you can choose between services, from checking the details of the person placing the order against their billing details down to identity verification.  
  
*[[MaxMind]] - Risk Scoring & Phone Verification Services
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You can access this feature at '''Configuration (<i class="fa fa-wrench" aria-hidden="true"></i>) > System Settings > Fraud Protection'''.
*[[VariLogiX FraudCall]] - Phone Verification Service
 
*[[Telesign]] - Risk Scoring & Phone Verification Services
 
  
We have formed a partnership with MaxMind which allows us to provide all our clients with
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You can choose '''one''' of the following fraud protection services:
discounted MaxMind Services & the MinFraud Service for Free! There are also discounted rates
 
on phone verification credit purchases.
 
[http://www.maxmind.com/app/ccfd_promo?promo=WHMCS4562 Click here to take advantage of this exclusive WHMCS offer!]
 
  
==Configuring Fraud Protection==
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*[[FraudLabs Pro]] — Order Verification Services (recommended).
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*[[MaxMind]] — Risk Scoring Services.
  
*To setup the fraud protection module you wish to use, go to '''Setup > Fraud Protection'''
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==Setting Up Fraud Modules==
*Choose the module from the dropdown
 
*Tick the '''Enable''' checkbox and then complete the fields which are different depending on the module
 
*Then click '''Save Changes''' to complete
 
  
'''Note:''' You can only use one fraud protection module at a time so only tick the enable box for 1
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<div class="docs-alert-warning">
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Validation.com has announced that they are discontinuing service on April 9, 2023. After this date, the WHMCS features that relate to Validation.com will cease to function. For more information, see [[User Identity Verification]].
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</div>
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To enable fraud protection and user identity verification in WHMCS:
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# Click '''Activate''' for the desired service.
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# For '''Validation.com''', click '''Configure'''.
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# Complete the displayed form. The form varies depending upon specific supported options for each solution.
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# Click '''Save Changes'''.
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Prior to WHMCS 8.2:
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# Select a module.
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# Select '''Enable'''.
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# Complete the form.
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# Click '''Save Changes'''.
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==Configuring Fraud Modules==
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To update your configuration for any of these services, click '''Configure'''.

Latest revision as of 16:48, 4 April 2023

WHMCS can automatically run checks on orders to help ensure only valid clients get through and to block any potential fraud. Multiple providers mean you can choose between services, from checking the details of the person placing the order against their billing details down to identity verification.

You can access this feature at Configuration () > System Settings > Fraud Protection.

You can choose one of the following fraud protection services:

Setting Up Fraud Modules

Validation.com has announced that they are discontinuing service on April 9, 2023. After this date, the WHMCS features that relate to Validation.com will cease to function. For more information, see User Identity Verification.

To enable fraud protection and user identity verification in WHMCS:

  1. Click Activate for the desired service.
  2. For Validation.com, click Configure.
  3. Complete the displayed form. The form varies depending upon specific supported options for each solution.
  4. Click Save Changes.

Prior to WHMCS 8.2:

  1. Select a module.
  2. Select Enable.
  3. Complete the form.
  4. Click Save Changes.

Configuring Fraud Modules

To update your configuration for any of these services, click Configure.