Difference between revisions of "Fraud Protection"
| (4 intermediate revisions by the same user not shown) | |||
| Line 1: | Line 1: | ||
WHMCS can automatically run checks on orders to help ensure only valid clients get through and to block any potential fraud. Multiple providers mean you can choose between services, from checking the details of the person placing the order against their billing details down to identity verification. | WHMCS can automatically run checks on orders to help ensure only valid clients get through and to block any potential fraud. Multiple providers mean you can choose between services, from checking the details of the person placing the order against their billing details down to identity verification. | ||
| + | |||
| + | You can access this feature at '''Configuration (<i class="fa fa-wrench" aria-hidden="true"></i>) > System Settings > Fraud Protection'''. | ||
You can choose '''one''' of the following fraud protection services: | You can choose '''one''' of the following fraud protection services: | ||
| Line 6: | Line 8: | ||
*[[MaxMind]] — Risk Scoring Services. | *[[MaxMind]] — Risk Scoring Services. | ||
| − | + | ==Setting Up Fraud Modules== | |
| − | = | + | <div class="docs-alert-warning"> |
| + | Validation.com has announced that they are discontinuing service on April 9, 2023. After this date, the WHMCS features that relate to Validation.com will cease to function. For more information, see [[User Identity Verification]]. | ||
| + | </div> | ||
To enable fraud protection and user identity verification in WHMCS: | To enable fraud protection and user identity verification in WHMCS: | ||
| − | |||
# Click '''Activate''' for the desired service. | # Click '''Activate''' for the desired service. | ||
# For '''Validation.com''', click '''Configure'''. | # For '''Validation.com''', click '''Configure'''. | ||
| Line 18: | Line 21: | ||
# Click '''Save Changes'''. | # Click '''Save Changes'''. | ||
| − | Prior to WHMCS 8.2 | + | Prior to WHMCS 8.2: |
| + | |||
| + | # Select a module. | ||
| + | # Select '''Enable'''. | ||
| + | # Complete the form. | ||
| + | # Click '''Save Changes'''. | ||
==Configuring Fraud Modules== | ==Configuring Fraud Modules== | ||
To update your configuration for any of these services, click '''Configure'''. | To update your configuration for any of these services, click '''Configure'''. | ||
Latest revision as of 16:48, 4 April 2023
WHMCS can automatically run checks on orders to help ensure only valid clients get through and to block any potential fraud. Multiple providers mean you can choose between services, from checking the details of the person placing the order against their billing details down to identity verification.
You can access this feature at Configuration () > System Settings > Fraud Protection.
You can choose one of the following fraud protection services:
- FraudLabs Pro — Order Verification Services (recommended).
- MaxMind — Risk Scoring Services.
Setting Up Fraud Modules
Validation.com has announced that they are discontinuing service on April 9, 2023. After this date, the WHMCS features that relate to Validation.com will cease to function. For more information, see User Identity Verification.
To enable fraud protection and user identity verification in WHMCS:
- Click Activate for the desired service.
- For Validation.com, click Configure.
- Complete the displayed form. The form varies depending upon specific supported options for each solution.
- Click Save Changes.
Prior to WHMCS 8.2:
- Select a module.
- Select Enable.
- Complete the form.
- Click Save Changes.
Configuring Fraud Modules
To update your configuration for any of these services, click Configure.