Revision as of 21:03, 7 September 2022

About this Module

The Stripe SEPA payment gateway module is available in WHMCS.

Supported Features

Adding the Stripe SEPA Payment Gateway

To set up the Stripe SEPA payment gateway in WHMCS:

1. Go to the appropriate location for your version of WHMCS:
   • For WHMCS 8.6 and later, go to Addons > Apps & Integrations or Configuration () > Apps & Integrations.
   • For WHMCS 8.0 to 8.6, go to Configuration () > System Settings > Payment Gateways and choose All Payment Gateways.
   • For WHMCS 7.10 and earlier, go to Setup > Products/Services > Payment Gateways and choose All Payment Gateways.
2. Click Stripe SEPA.
3. Check Show on Order Form to display this payment method in the Client Area during checkout.
4. Enter your Stripe credentials.
   • If you currently also use the Stripe payment gateway, you can check Use Stripe Configuration to use your existing API keys.
   • You can find your credentials in the Stripe portal.
   • Do not enter a value for the Webhook Secret Key. The system will generate it automatically.
     • The Stripe SEPA module requires a valid Webhook and Secret Key in order for payments to be recognised and automatically applied to invoices.
     • If you modify the secret key for the webhook at Stripe, you must also update it in WHMCS.
   • Newer Plaid accounts provide link_tokens values instead of public_key values. If you use WHMCS 8.0 or earlier, contact Plaid support and ask them to enable public_key on your Plaid account.
   • Do not enter a value for Webhook Endpoint Secret.
5. Click Save Changes.

Test Mode

This module does not support test mode.

Transaction Fees

Stripe returns transaction fees in the default currency of the Stripe account. If you have a different default currency in WHMCS, you must ensure you have configured the currency of your Stripe account in Configuration () > System Settings > Currencies or, prior to WHMCS 8.0, Setup > Payments > Currencies along with a valid exchange rate to allow WHMCS to be able to convert the fee into your other currencies.</div>

Supported Currencies

Stripe SEPA only supports the EUR currency. For other currencies, the Stripe SEPA option won't appear when placing orders or paying invoices.

Payment Workflow

This module supports automated recurring and on-demand billing.

SEPA Direct Debit is a pull-based, reusable, and asynchronous payment method. This means that it can take up to 14 business days to confirm the success or failure of a payment after you initiate a debit from the customer’s account, though the average is five business days.. The invoice will be placed in Payment Pending until the payment has cleared.

When making a payment, customers are able to select to use a previously stored bank account or enter a new one. Customers never leave your WHMCS installation during checkout or adding/removing a new bank account. Personal bank information is submitted directly to Stripe/Plaid and is never stored in your local WHMCS installation.

The Stripe API is used for refunds and obtaining transaction information.

Troubleshooting

N/A