Difference between revisions of "Client Area Security Questions"
From WHMCS Documentation
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| − | Security | + | Security questions allow a client to configure an extra level of security on their account by enabling identify verification. For example, when resetting a password, the system will prompt the client to select their security question and enter the answer before creation of a new password. |
| − | ==Set | + | <div class="docs-alert-info"> |
| + | For information on creating and managing security questions on your installation as an admin, see [[Security Questions]]. | ||
| + | </div> | ||
| + | |||
| + | __FORCETOC__ | ||
| + | |||
| + | == Set Up the Security Question == | ||
To set up a security question on the client account: | To set up a security question on the client account: | ||
| − | # From the Client Area, navigate | + | # From the Client Area, navigate to '''Hello, Name! > Security Settings'''. |
# Select one of the security questions from the list. | # Select one of the security questions from the list. | ||
# Enter the answer in the text box. | # Enter the answer in the text box. | ||
| − | # | + | # Click '''Save Changes'''. |
==Update the Security Question== | ==Update the Security Question== | ||
| Line 14: | Line 20: | ||
To change the selected security question and answer on the client account: | To change the selected security question and answer on the client account: | ||
| − | # From the Client Area, navigate | + | # From the Client Area, navigate to '''Hello, Name! > Security Settings'''. |
# Enter the answer for the existing security question. | # Enter the answer for the existing security question. | ||
# Select a new security question from the list. | # Select a new security question from the list. | ||
# Enter the answer in the text box. | # Enter the answer in the text box. | ||
# Reenter the answer in the confirmation box. | # Reenter the answer in the confirmation box. | ||
| − | # | + | # Click '''Save Changes'''. |
Latest revision as of 16:54, 1 July 2022
Security questions allow a client to configure an extra level of security on their account by enabling identify verification. For example, when resetting a password, the system will prompt the client to select their security question and enter the answer before creation of a new password.
For information on creating and managing security questions on your installation as an admin, see Security Questions.
Set Up the Security Question
To set up a security question on the client account:
- From the Client Area, navigate to Hello, Name! > Security Settings.
- Select one of the security questions from the list.
- Enter the answer in the text box.
- Click Save Changes.
Update the Security Question
To change the selected security question and answer on the client account:
- From the Client Area, navigate to Hello, Name! > Security Settings.
- Enter the answer for the existing security question.
- Select a new security question from the list.
- Enter the answer in the text box.
- Reenter the answer in the confirmation box.
- Click Save Changes.