Difference between revisions of "SiteLock via WHMCS MarketConnect"

Latest revision as of 11:12, 15 June 2022

This page describes a feature available in version 7.5 and above

WHMCS MarketConnect allows you to resell SiteLock® Website Security services.

For more information, see our SiteLock Website Security Knowledgebase.

Supported Actions

Automated provisioning of SiteLock services.
Single Sign-On into SiteLock Dashboard from the Client Area and Admin Area.
Upsells and promotions in the Client Area.
Automated cancellation.

Setup and Configuration

To activate and begin reselling SiteLock via WHMCS MarketConnect:

Go to Configuration () > System Settings > MarketConnect or, prior to WHMCS 8.0, Setup > MarketConnect.
Click Activate under the SiteLock product offering.

SiteLock Automation

When ordering SiteLock as an addon for a hosting or reseller account, WHMCS and MarketConnect fully automate the SiteLock provisioning process. This includes automated provisioning of FTP access credentials and DNS records where required.

FTP Access

The SiteLock service uses FTP access to automatically fix infected websites.

For SiteLock plans that offer the auto-fixing service, WHMCS will provision a dedicated FTP account for cPanel & WHM and DirectAdmin hosting accounts and supply it to SiteLock automatically. Plesk servers use the primary account login details.

If FTP access can't be automatically provisioned, the welcome email contains instructions for the user on how to set FTP credentials manually.

DNS Records

For the WAF and CDN services offered with some SiteLock plans, there are DNS record changes that have to be performed to use the service.

For cPanel, DirectAdmin, and Plesk hosting accounts, WHMCS will attempt to do this automatically on the server.

If the automatic provisioning fails or an external DNS service is being used, the record changes will need to be performed manually. The SiteLock Welcome Email sent to the customer following activation of the service contains instructions that detail the changes needed.

Admin Management Actions

For any SiteLock order, an admin user can perform the following actions from the service management page as shown below:

Log in to SiteLock Control Panel — Perform single sign-on into the SiteLock dashboard for the given website.
Update FTP Access Credentials — Update the FTP access credentials for the given website.
- This only appears for SiteLock services and addons that require FTP.
- To use this:
  1. Update the custom field values for FTP access.
  2. Click Save Changes.
  3. Click to submit the new FTP details to SiteLock.

Single Sign-On to the SiteLock dashboard can also be accessed via MarketConnect by managing SiteLock at Configuration () > System Settings > MarketConnect or, prior to WHMCS 8.0, Setup > MarketConnect.

Client Management Actions

When logged in to the Client Area, if a customer has an active SiteLock service, they will be provided with a link to Single Sign-On into the SiteLock dashboard, from which they can manage and use the SiteLock service.

Client Area Promotions

MarketConnect supports showing SiteLock promotions on the Client Area homepage, the shopping cart, and when managing a hosting product that does not have a SiteLock service attached to it.

For more information, see MarketConnect Promotions and Upsells and the SiteLock knowledgebase.

@@ Line 1: / Line 1: @@
+{{MarketConnect}}
 <div class="docs-alert-info"><i class="fa fa-question-circle"></i> This page describes a feature available in version 7.5 and above</div>
-WHMCS MarketConnect allows you to resell SiteLock Website Security services.
+WHMCS MarketConnect allows you to resell SiteLock® Website Security services.
+For more information, see our [https://marketplace.whmcs.com/help/connect/kb/sitelock_website_security SiteLock Website Security Knowledgebase].
 ==Supported Actions==
-* Automated Provisioning of SiteLock services
+* Automated provisioning of SiteLock services.
-* Single Sign-On into SiteLock Dashboard from Client and Admin Areas
+* Single Sign-On into SiteLock Dashboard from the Client Area and Admin Area.
-* Upsells/Promotions within the client area
+* Upsells and promotions in the Client Area.
-* Automated Cancellation
+* Automated cancellation.
 ==Setup and Configuration==
-To activate and begin reselling SiteLock via WHMCS MarketConnect, simply navigate to ''Setup > MarketConnect'' within your WHMCS admin area and click the '''Activate''' button under the SiteLock product offering.
+To activate and begin reselling SiteLock via WHMCS MarketConnect:
+# Go to  '''Configuration (<i class="fa fa-wrench" aria-hidden="true"></i>) > System Settings > [[MarketConnect]]''' or, prior to WHMCS 8.0, '''Setup > MarketConnect'''.
+# Click '''Activate''' under the SiteLock product offering.
 ==SiteLock Automation==
-When ordering SiteLock as an add-on to a Hosting or Reseller Account, WHMCS and MarketConnect fully automates the SiteLock provisioning process.  This includes automated provisioning of FTP access credentials and DNS records where required.
+When ordering SiteLock as an addon for a hosting or reseller account, WHMCS and MarketConnect fully automate the SiteLock provisioning process. This includes automated provisioning of FTP access credentials and DNS records where required.
 ===FTP Access===
-The SiteLock service utilises FTP access to automatically fix infected websites.
+The SiteLock service uses FTP access to automatically fix infected websites.
-For SiteLock plans that offer the auto-fixing service, a dedicated FTP account will be provisioned for cPanel and DirectAdmin hosting accounts and supplied to SiteLock automatically. For Plesk servers the primary account login details are used.
+For SiteLock plans that offer the auto-fixing service, WHMCS will provision a dedicated FTP account for cPanel & WHM and DirectAdmin hosting accounts and supply it to SiteLock automatically. Plesk servers use the primary account login details.
-If FTP access is unable to be automatically provisioned successfully, the welcome email sent to the customer contains instructions for the user detailing how to set FTP credentials manually.
+If FTP access can't be automatically provisioned, the welcome email contains instructions for the user on how to set FTP credentials manually.
 ===DNS Records===
-For the WAF and CDN services offered with some SiteLock plans, there are DNS record changes that have to be performed to utilise the service.
+For the WAF and CDN services offered with some SiteLock plans, there are DNS record changes that have to be performed to use the service.
-For cPanel, DirectAdmin and Plesk hosting accounts, WHMCS will attempt to do this automatically on the server.
+For cPanel, DirectAdmin, and Plesk hosting accounts, WHMCS will attempt to do this automatically on the server.
-If the automatic provisioning fails, or an external DNS service is being used, the record changes will need to be performed manually.  The SiteLock Welcome Email sent to the customer following activation of the service contains instructions that detail the changes needed.
+If the automatic provisioning fails or an external DNS service is being used, the record changes will need to be performed manually. The SiteLock Welcome Email sent to the customer following activation of the service contains instructions that detail the changes needed.
 ==Admin Management Actions==
-For any SiteLock order, an Admin user is able to perform the following actions from the service management page as shown below:
+For any SiteLock order, an admin user can perform the following actions from the service management page as shown below:
 [[File:Sitelock-marketconnect-service.png]]
-* '''Login to SiteLock Control Panel''' - Clicking this button will perform single sign-on into the SiteLock dashboard for the given website.
+* '''Log in to SiteLock Control Panel''' — Perform single sign-on into the SiteLock dashboard for the given website.
-* '''Update FTP Access Credentials''' - Allows you to update the FTP access credentials for the given website. This only appears for SiteLock services and addons that require FTP. To use this, update the custom field values for FTP access, click '''Save Changes''', and then click this button to submit the new FTP details to SiteLock.
+* '''Update FTP Access Credentials''' — Update the FTP access credentials for the given website.
+** This only appears for SiteLock services and addons that require FTP.
+** To use this:
+**# Update the custom field values for FTP access.
+**# Click '''Save Changes'''.
+**# Click to submit the new FTP details to SiteLock.
-Single Sign-On to the SiteLock dashboard can also be accessed via the MarketConnect management page in ''Setup > MarketConnect > SiteLock > Manage''
+Single Sign-On to the SiteLock dashboard can also be accessed via MarketConnect by managing SiteLock at  '''Configuration (<i class="fa fa-wrench" aria-hidden="true"></i>) > System Settings > [[MarketConnect]]''' or, prior to WHMCS 8.0, '''Setup > MarketConnect'''.
 ==Client Management Actions==
-When logged into the Client Area, if a customer has an active SiteLock service, they will be provided with a link to Single Sign-On into the SiteLock Dashboard from where they can manage and use the SiteLock service.
+When logged in to the Client Area, if a customer has an active SiteLock service, they will be provided with a link to Single Sign-On into the SiteLock dashboard, from which they can manage and use the SiteLock service.
 ==Client Area Promotions==
-MarketConnect supports showing SiteLock promotions on the client area homepage, shopping cart and when managing a web hosting product that does not have a SiteLock service attached to it.
+MarketConnect supports showing SiteLock promotions on the Client Area homepage, the shopping cart, and when managing a hosting product that does not have a SiteLock service attached to it.
-For more information, please refer to [[MarketConnect Promotions and Upsells]].
-==Further Reading==
-For further help and information, please refer to our SiteLock Knowledgebase @ https://marketplace.whmcs.com/help/connect/kb/sitelock_website_security
+For more information, see [[MarketConnect Promotions and Upsells]] and [https://marketplace.whmcs.com/help/connect/kb/sitelock_website_security the SiteLock knowledgebase].

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