Difference between revisions of "SpamExperts via WHMCS MarketConnect"

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<div class="docs-alert-info"><i class="fa fa-question-circle"></i> This page describes a feature available in version 7.2 and above</div>
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{{MarketConnect}}
  
WHMCS MarketConnect allows you to resell SpamExperts Email Solutions.
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WHMCS MarketConnect allows you to resell SpamExperts Email Solutions.
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For more information, see our [https://marketplace.whmcs.com/help/connect/kb/spamexperts_email_services SpamExperts Email Services Knowledgebase].
  
 
==Setup and Configuration==
 
==Setup and Configuration==
  
To activate and begin reselling SpamExperts services via WHMCS MarketConnect, simply navigate to ''Setup > MarketConnect'' within your WHMCS admin area and click the '''Activate''' button under the SpamExperts product offering.
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To activate and begin reselling SpamExperts services via WHMCS MarketConnect:
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# Go to '''Configuration (<i class="fa fa-wrench" aria-hidden="true"></i>) > System Settings > [[MarketConnect]]''' or, prior to WHMCS 8.0, '''Setup > MarketConnect''' within your WHMCS Admin Area.
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# Click '''Activate''' under the SpamExperts product offering.
  
 
==SpamExperts Automation==
 
==SpamExperts Automation==
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===cPanel===
 
===cPanel===
  
When ordering a SpamExperts Service for a cPanel Hosting Account, WHMCS and MarketConnect fully automates the configuration process.
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When ordering a SpamExperts Service for a cPanel hosting account, WHMCS and MarketConnect fully automate the configuration process.
  
WHMCS will fetch the current MX records of the account and save them, then it will setup new MX records provided by SpamExperts so they can filter your email for you. If the spam filtering is ever cancelled or terminated, WHMCS uses the saved previous records to restore your original MX records so that email is routed to your hosting service.  
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WHMCS will fetch the current MX records of the account and save them. Then, it will set up new SpamExperts-provided MX records to filter your email for you. If spam filtering is ever cancelled or terminated, WHMCS uses the saved previous records to restore your original MX records so that email routes to your hosting service.  
  
 
===Any Other Control Panel===
 
===Any Other Control Panel===
  
If we are unable to automatically make the DNS MX record changes, we instead send an email to client using the template: "SpamExperts Welcome Email" which explains the exact DNS MX records and how to make the changes to their DNS records. This template can be customized to match your hosting setup.  
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If we can't automatically make the DNS MX record changes, we send an email to the client using the "SpamExperts Welcome Email" template, which explains the exact DNS MX records and how to make the changes to their DNS records. You can customize this template to match your hosting setup.  
  
 
==Admin Management Actions==
 
==Admin Management Actions==
  
For any SpamExperts order, an Admin user is able to perform the following actions:
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For any SpamExperts order, an admin can perform the following actions:
  
* '''Create''' - This runs the provisioning codepath if the addon did not auto-activate on payment approval (depends on product settings).  
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* '''Create''' This runs the provisioning codepath if the addon did not auto-activate on payment approval (depends on product settings).  
* '''Terminate''' - This disables the SpamExperts Service and if the addon is assigned to a cPanel server will reverse the DNS MX record changes.  
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* '''Terminate''' This disables the SpamExperts service and, if the addon is for a cPanel server, it will reverse the DNS MX record changes.  
  
From the MarketConnect Management page, admin users can also perform single sign-on into their SpamExperts parent account that will allow them to manage all the filtering services under their control.
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From the MarketConnect '''Management''' page, admins can also perform single sign-on into their SpamExperts parent account. This allows them to manage all of the filtering services under their control.
  
 
==Client Management Actions==
 
==Client Management Actions==
  
When logged into the Client Area, if a customer has an active SpamExperts service, they will be provided with a link to manage their website that will perform Single Sign-On and take them directly to the SpamExperts Control Panel to manage their email services.
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When they log in to the Client Area, if a customer has an active SpamExperts service they will see a link to manage their website. This will use Single Sign-On to take them directly to the SpamExperts Control Panel to manage their email services.
  
 
==Client Area Promotions==
 
==Client Area Promotions==
  
MarketConnect supports showing SpamExperts promotions in the client area homepage, shopping cart and when managing a web hosting product that does not have a SpamExperts service attached to it. Examples of these promotions can be seen below.
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MarketConnect supports showing SpamExperts promotions in the Client Area homepage, the shopping cart, and when managing a web hosting product that does not have an attached SpamExperts service.  
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For example:
  
[[File:Screenshot 2017-05-16 11.37.40.png|750px]]
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[[File:spamexperts-ca.png|750px]]

Latest revision as of 11:11, 15 June 2022


WHMCS MarketConnect allows you to resell SpamExperts Email Solutions.

For more information, see our SpamExperts Email Services Knowledgebase.

Setup and Configuration

To activate and begin reselling SpamExperts services via WHMCS MarketConnect:

  1. Go to Configuration () > System Settings > MarketConnect or, prior to WHMCS 8.0, Setup > MarketConnect within your WHMCS Admin Area.
  2. Click Activate under the SpamExperts product offering.

SpamExperts Automation

cPanel

When ordering a SpamExperts Service for a cPanel hosting account, WHMCS and MarketConnect fully automate the configuration process.

WHMCS will fetch the current MX records of the account and save them. Then, it will set up new SpamExperts-provided MX records to filter your email for you. If spam filtering is ever cancelled or terminated, WHMCS uses the saved previous records to restore your original MX records so that email routes to your hosting service.

Any Other Control Panel

If we can't automatically make the DNS MX record changes, we send an email to the client using the "SpamExperts Welcome Email" template, which explains the exact DNS MX records and how to make the changes to their DNS records. You can customize this template to match your hosting setup.

Admin Management Actions

For any SpamExperts order, an admin can perform the following actions:

  • Create — This runs the provisioning codepath if the addon did not auto-activate on payment approval (depends on product settings).
  • Terminate — This disables the SpamExperts service and, if the addon is for a cPanel server, it will reverse the DNS MX record changes.

From the MarketConnect Management page, admins can also perform single sign-on into their SpamExperts parent account. This allows them to manage all of the filtering services under their control.

Client Management Actions

When they log in to the Client Area, if a customer has an active SpamExperts service they will see a link to manage their website. This will use Single Sign-On to take them directly to the SpamExperts Control Panel to manage their email services.

Client Area Promotions

MarketConnect supports showing SpamExperts promotions in the Client Area homepage, the shopping cart, and when managing a web hosting product that does not have an attached SpamExperts service.

For example:

Spamexperts-ca.png