Difference between revisions of "Registrar TLD Sync"

From WHMCS Documentation

(Unable to display TLD cost pricing as currency 'XXX' is not defined with an exchange rate)
 
(13 intermediate revisions by 4 users not shown)
Line 1: Line 1:
 
<div class="docs-alert-warning">
 
<div class="docs-alert-warning">
Registrar TLD & Pricing Sync functionality requires a domain registrar module that supports TLD Pricing functionality. This is supported natively by the eNom and all LogicBoxes modules. All WHMCS users can get a free account with eNom or ResellerClub by navigating to '''Setup''' > '''Products/Services''' > '''Domain Registrars''' within the WHMCS admin area interface.
+
This feature requires a domain registrar module that supports TLD pricing (for example, [[Enom]] and all [[ResellerClub|LogicBoxes]] modules).
 
</div>
 
</div>
  
The Registrar TLD & Pricing Sync tool allows import of domain extensions and pricing from supported registrars.
+
The '''Registrar TLD Sync''' tool allows import of domain extensions and pricing from supported registrars. On import, a markup amount of either a percentage or a fixed amount can be applied automatically, as well as a rounding amount from a range of options.
  
On import, a markup amount of either a percentage or a fixed amount can be applied automatically, as well as a rounding amount from a range of options.
+
You can access this feature at '''Utilities > Registrar TLD Sync'''.
  
 
==How to Sync TLDs and Pricing==
 
==How to Sync TLDs and Pricing==
 
To perform an import & pricing sync, begin by navigating to '''Utilities''' > '''Registrar TLD Sync'''.
 
  
 
Choose the domain registrar that you wish to perform the import or sync with by clicking on the relevant icon.
 
Choose the domain registrar that you wish to perform the import or sync with by clicking on the relevant icon.
Line 15: Line 13:
 
[[File:RegistrarTldSyncStepOneV2.png]]
 
[[File:RegistrarTldSyncStepOneV2.png]]
  
If you do not see your desired registrar module in this list, it suggests the domain registrar module you are using does not support the TLD Sync functionality. Try a different registrar or contact the developer of your domain registrar module.
+
If you do not see your desired registrar module in this list, it suggests the domain registrar module you are using does not support the TLD sync functionality. Try a different registrar or contact the developer of your domain registrar module.
  
Upon choosing a domain registrar, a connection will be established to the domain registrar and a list of available extensions along with cost pricing for all requested. This may take a couple of minutes to download.
+
After you choose a domain registrar, the system will establish a connection to the domain registrar and a list of available extensions along with cost pricing. This may take a couple of minutes to download.
  
 
==Extension List==
 
==Extension List==
  
Once the TLD and pricing information has been obtained from the domain registrar, you will be presented with a list of all available TLDs, grouped by Category.
+
After the system obtains the TLD and pricing information from the domain registrar, you will see a list of all available TLDs in categories.
  
For each TLD, you will see the selling status, minimum registration period, and cost price. In the case of TLDs you are already seeing, you will also see the current selling price, and margin for each of the 4 pricing options - Register, Renew, Transfer and Redemption.
+
For each TLD, you will see the selling status, minimum registration period, and cost price. For TLDs that you are already selling, you will also see the current selling price in bold and the margin for each of the pricing options: '''Register''', '''Renew''', '''Transfer''', and '''Redemption'''.
 +
 
 +
The margin is a percentage of the profit (<tt>selling price</tt> - <tt>cost price</tt>) divided by the cost.
  
 
[[File:RegistrarTldSyncStepTwo.png]]
 
[[File:RegistrarTldSyncStepTwo.png]]
  
Any extensions that are being sold at a loss - where the selling price is below the cost price - will be highlighted with a red background.
+
Any extensions that are being sold at a loss (selling price is below the cost price) will have a red background.
  
The Pricing button located in the right-most column can be used to open the WHMCS Pricing matrix for a given TLD, giving you a quick and convenient way to make manual adjustments to the selling pricing of a TLD.
+
Click '''Pricing''' in the right column to open the WHMCS '''Pricing''' matrix for a given TLD. This allows you to quickly make manual adjustments to the selling pricing of a TLD.
  
Note that as with all pricing in WHMCS, making changes to product or domain pricing here applies to new customers only. Existing customers by default will retain the prices from the time of their signup/order. To adjust pricing for existing customers, please see the Bulk Pricing Updater utility.
+
Like all pricing in WHMCS, making changes to product or domain pricing here applies to new customers only. Existing customers will retain the prices from the time of their signup or order. To adjust pricing for existing customers, see [[Bulk_Pricing_Updater_Addon|Bulk Pricing Updater]].
  
 
===Categories===
 
===Categories===
  
TLDs are grouped by category using a category mapping provided by Enom. These are the same categories that are used to display domain pricing within the shopping cart.
+
The system groups TLDs by category using Enom's category mapping provided. These are the same categories that display domain pricing within the shopping cart.
  
A single extension may appear in more than one category, and selecting the extension on one category will automatically mark it as selected in any categories it appears in.
+
A single extension may appear in more than one category. Selecting the extension on one category will automatically select it in any categories it appears in.
  
If a category is empty or has no TLDs returned by the currently selected domain registrar for sync, the category will not be displayed.
+
If a category is empty or the currently-selected domain registrar does not return any TLDs, the category will not display.
  
 
===Sync Options===
 
===Sync Options===
  
Set the desired margin type and profit margin options for the import process. The available options include:
+
Set the desired margin type and profit margin options for the import process:
  
* Margin Type - Percentage or Fixed. The type of margin to apply to the imported extensions.
+
* '''Margin Type''' — ''Percentage'' or ''Fixed''. The type of margin to apply to the imported extensions.
* Profit Margin - Numerical. Depending on the Margin Type, the amount to apply to the imported extension registrar pricing.
+
* '''Profit Margin''' — Numerical. Depending on the '''Margin Type''' value, the amount to apply to the imported extension registrar pricing.
* Round to Nearest - Choose the number to round up to when setting the import pricing. Eg: x.95 will set all pricing to the next .95 amount.
+
* '''Round to Nearest''' — Choose the number to round up to when setting the import pricing. For example, <tt>x.95</tt> will set all pricing to the next <tt>.95</tt>.
* Sync Redemption Fee - Should the redemption fee be imported and have the same markup applied
+
* '''Sync Redemption/Grace Fee''' — Whether to import the redemption and grace fees and apply the same markup. Not all registrars support a grace fee.
 +
* '''Automatic Registration''' — Whether to sync the TLD's auto register value to the synced registrar.
  
 
[[File:RegistrarTldSyncStepTwoPart2.png]]
 
[[File:RegistrarTldSyncStepTwoPart2.png]]
 +
 +
====ResellerClub====
 +
 +
Due to limitations with the ResellerClub API, the prices this returns exclude any taxes that ResellerClub charges. If ResellerClub levies a tax on your account, adjust the '''Profit Margin''' setting to include taxes plus the desired profit margin.
  
 
===Auto-select TLDs associated with Registrar===
 
===Auto-select TLDs associated with Registrar===
Clicking this button will automatically select all TLDs that are configured within the WHMCS installation to be automatically registered with the selected domain registrar.
+
 
 +
Click to automatically select all configured TLDs within the WHMCS installation to automatically register them with the selected domain registrar.
  
 
===Performing the Import===
 
===Performing the Import===
To perform the import process, click the "Import TLDs" button which is located at the top and bottom of the domain extensions pricing matrix table.
+
 
 +
To perform the import process, click '''Import TLDs''' at the top or bottom of the domain extensions pricing matrix table.
  
 
==Import Complete==
 
==Import Complete==
  
Once an import has been completed, a confirmation screen will be displayed listing all extensions that were imported and/or updated.
+
After completion of an import, a confirmation screen will list all of the imported and updated extensions.
  
 
[[File:RegistrarTldSyncStepThree.png]]
 
[[File:RegistrarTldSyncStepThree.png]]
  
If any errors occurred importing or updating an extension, these will be listed separately.
+
If any errors occurred importing or updating an extension, they will appear separately.
 +
 
 +
==Currency==
 +
 
 +
Domain registrars can return TLD cost pricing information in any currency they define. Typically, cost pricing information returns in the primary currency of your domain registrar or based on a setting within your domain registrar account.
 +
 
 +
Regardless of the currency cost pricing returns in, WHMCS will always convert and display pricing in your WHMCS system default currency.
 +
 
 +
For this reason, you must ensure that you always have set up and configured this returned currency with a valid exchange rate before you attempt to sync.
 +
 
 +
If a currency is encountered that does not exist in WHMCS, or for which there is no exchange rate, you will see a message indicating the currency to add:
 +
 
 +
[[File:RegistrarTLDSyncNoCurrency.png]]
 +
 
 +
When the system performs a pricing import and synchronisation, it will also set pricing for all active currencies in WHMCS.
 +
 
 +
* Currency conversion uses the rates at '''Configuration (<i class="fa fa-wrench" aria-hidden="true"></i>) > System Settings > [[Currencies]]''' or, prior to WHMCS 8.0, '''Setup > Currencies'''.
 +
* Any rounding that you define in the [[#Sync_Options|sync options]] will apply after the conversion.
 +
 
 +
==Troubleshooting==
 +
 
 +
===Unable to display TLD cost pricing as currency 'XXX' is not defined with an exchange rate===
 +
 
 +
This message occurs when a currency in WHMCS is missing, or does not have an exchange rate. Navigate to '''Configuration (<i class="fa fa-wrench" aria-hidden="true"></i>) > System Settings > [[Currencies]]''' or, prior to WHMCS 8.0, '''Setup > Payments > Currencies''' and either add or update the currency.
  
 
==Developer Documentation==
 
==Developer Documentation==
If you would like to add support for TLD Syncing to a custom or third party registrar module, please refer to the [https://developers.whmcs.com/domain-registrars/ Registrar Module] documentation on the developer site for details of how to implement the required functions.
+
 
 +
To add support for TLD syncing to a custom or third-party registrar module, see our [https://developers.whmcs.com/domain-registrars/ Registrar Module] documentation.

Latest revision as of 20:23, 5 May 2022

This feature requires a domain registrar module that supports TLD pricing (for example, Enom and all LogicBoxes modules).

The Registrar TLD Sync tool allows import of domain extensions and pricing from supported registrars. On import, a markup amount of either a percentage or a fixed amount can be applied automatically, as well as a rounding amount from a range of options.

You can access this feature at Utilities > Registrar TLD Sync.

How to Sync TLDs and Pricing

Choose the domain registrar that you wish to perform the import or sync with by clicking on the relevant icon.

RegistrarTldSyncStepOneV2.png

If you do not see your desired registrar module in this list, it suggests the domain registrar module you are using does not support the TLD sync functionality. Try a different registrar or contact the developer of your domain registrar module.

After you choose a domain registrar, the system will establish a connection to the domain registrar and a list of available extensions along with cost pricing. This may take a couple of minutes to download.

Extension List

After the system obtains the TLD and pricing information from the domain registrar, you will see a list of all available TLDs in categories.

For each TLD, you will see the selling status, minimum registration period, and cost price. For TLDs that you are already selling, you will also see the current selling price in bold and the margin for each of the pricing options: Register, Renew, Transfer, and Redemption.

The margin is a percentage of the profit (selling price - cost price) divided by the cost.

RegistrarTldSyncStepTwo.png

Any extensions that are being sold at a loss (selling price is below the cost price) will have a red background.

Click Pricing in the right column to open the WHMCS Pricing matrix for a given TLD. This allows you to quickly make manual adjustments to the selling pricing of a TLD.

Like all pricing in WHMCS, making changes to product or domain pricing here applies to new customers only. Existing customers will retain the prices from the time of their signup or order. To adjust pricing for existing customers, see Bulk Pricing Updater.

Categories

The system groups TLDs by category using Enom's category mapping provided. These are the same categories that display domain pricing within the shopping cart.

A single extension may appear in more than one category. Selecting the extension on one category will automatically select it in any categories it appears in.

If a category is empty or the currently-selected domain registrar does not return any TLDs, the category will not display.

Sync Options

Set the desired margin type and profit margin options for the import process:

  • Margin TypePercentage or Fixed. The type of margin to apply to the imported extensions.
  • Profit Margin — Numerical. Depending on the Margin Type value, the amount to apply to the imported extension registrar pricing.
  • Round to Nearest — Choose the number to round up to when setting the import pricing. For example, x.95 will set all pricing to the next .95.
  • Sync Redemption/Grace Fee — Whether to import the redemption and grace fees and apply the same markup. Not all registrars support a grace fee.
  • Automatic Registration — Whether to sync the TLD's auto register value to the synced registrar.

RegistrarTldSyncStepTwoPart2.png

ResellerClub

Due to limitations with the ResellerClub API, the prices this returns exclude any taxes that ResellerClub charges. If ResellerClub levies a tax on your account, adjust the Profit Margin setting to include taxes plus the desired profit margin.

Auto-select TLDs associated with Registrar

Click to automatically select all configured TLDs within the WHMCS installation to automatically register them with the selected domain registrar.

Performing the Import

To perform the import process, click Import TLDs at the top or bottom of the domain extensions pricing matrix table.

Import Complete

After completion of an import, a confirmation screen will list all of the imported and updated extensions.

RegistrarTldSyncStepThree.png

If any errors occurred importing or updating an extension, they will appear separately.

Currency

Domain registrars can return TLD cost pricing information in any currency they define. Typically, cost pricing information returns in the primary currency of your domain registrar or based on a setting within your domain registrar account.

Regardless of the currency cost pricing returns in, WHMCS will always convert and display pricing in your WHMCS system default currency.

For this reason, you must ensure that you always have set up and configured this returned currency with a valid exchange rate before you attempt to sync.

If a currency is encountered that does not exist in WHMCS, or for which there is no exchange rate, you will see a message indicating the currency to add:

RegistrarTLDSyncNoCurrency.png

When the system performs a pricing import and synchronisation, it will also set pricing for all active currencies in WHMCS.

  • Currency conversion uses the rates at Configuration () > System Settings > Currencies or, prior to WHMCS 8.0, Setup > Currencies.
  • Any rounding that you define in the sync options will apply after the conversion.

Troubleshooting

Unable to display TLD cost pricing as currency 'XXX' is not defined with an exchange rate

This message occurs when a currency in WHMCS is missing, or does not have an exchange rate. Navigate to Configuration () > System Settings > Currencies or, prior to WHMCS 8.0, Setup > Payments > Currencies and either add or update the currency.

Developer Documentation

To add support for TLD syncing to a custom or third-party registrar module, see our Registrar Module documentation.