Difference between revisions of "Troubleshooting Admin Login Issues"
From WHMCS Documentation
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* For help to reset an admin's password, see [[Resetting an Admin Password]]. | * For help to reset an admin's password, see [[Resetting an Admin Password]]. | ||
* For help to remove an IP address ban, see [[Removing an IP Address Ban]]. | * For help to remove an IP address ban, see [[Removing an IP Address Ban]]. | ||
| + | * For help troubleshooting other login issues, see [https://help.whmcs.com/m/troubleshooting/l/678268-troubleshooting-login-problems Troubleshooting Login Problems]. | ||
==Errors== | ==Errors== | ||
Latest revision as of 12:45, 24 February 2022
You can easily troubleshoot and resolve many login issues when you attempt to access the WHMCS Admin Area. Begin by checking for the errors below.
- For help to reset an admin's password, see Resetting an Admin Password.
- For help to remove an IP address ban, see Removing an IP Address Ban.
- For help troubleshooting other login issues, see Troubleshooting Login Problems.
Errors
No Connection
A No Connection error on the admin login page suggests there is a problem preventing your server from communicating with the WHMCS licensing server.
For more information, see Troubleshooting a Licence Connection Error.
License Invalid
A Licence Invalid error on the admin login page may indicate that you entered an invalid licence key or that the WHMCS installation has been moved without updating the licence.
For more information, see License Troubleshooting.