Difference between revisions of "Reseller License Manager"

From WHMCS Documentation

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''' - Compatible With:''' WHMCS 7.3 and later. Latest WHMCS 8.x is recommended.
 
''' - Compatible With:''' WHMCS 7.3 and later. Latest WHMCS 8.x is recommended.
  
The WHMCS Reseller License Manager is an add-on designed for members of the WHMCS Reseller Program.
+
The WHMCS Reseller License Manager is an addon for members of the WHMCS Reseller Program.
  
The add-on integrates with WHMCS to provide a drop-in solution for managing, issuing and assigning licenses to customers.
+
The addon integrates with WHMCS to provide the following features:
  
Functionality includes:
+
* View all license keys within your account.
 
+
* Associate license keys with customers' products and services.
* Ability to view all license keys within your account
+
* Automate issuance and assignment of license keys for new customer signups.
* Ability to associate license keys with customers products & services
+
* Manage license keys, including reissuance, upgrades, reservations, and cancellations.
* Automated license key issueing and assignment to new customer signups
+
* Provision new licenses.
* License key management including reissues, upgrades, reserving and cancellation
+
* View client limit status and automated email notifications and upgrades.
* Ability to provision new licenses
 
* Client limit status visibility and automated email notifications/upgrades
 
  
 
==Download==
 
==Download==
  
To download the add-on, visit the Reseller Portal located within our Members Area at the url below.
+
To download the addon, [https://www.whmcs.com/members/reseller click here].
 
 
https://www.whmcs.com/members/reseller
 
  
 
==Installation==
 
==Installation==
  
To install the add-on, follow the steps below.
+
To install the addon:
  
# Download the latest add-on files from https://www.whmcs.com/members/reseller
+
# [https://www.whmcs.com/members/reseller Download the addon.]
# Unzip the zip file download to a directory on your computer
+
# Unzip the ZIP file to a directory on your computer.
# Upload the files to the ''~/modules/addons/whmcslicenses/'' directory within your WHMCS installation
+
# Upload the files to the <tt>/modules/addons/whmcslicenses/</tt> directory in your WHMCS installation.
# Login to the admin area and navigate to  '''Configuration (<i class="fa fa-wrench" aria-hidden="true"></i>) > System Settings > Addon Modules''' or, prior to WHMCS 8.0, '''Setup > Addon Modules'''.
+
# Log in to the Admin Area.
# Locate '''WHMCS License Manager''' in the list of Addon Modules and hit the Activate button
+
# Go to  '''Configuration (<i class="fa fa-wrench" aria-hidden="true"></i>) > System Settings > Addon Modules''' or, prior to WHMCS 8.0, '''Setup > Addon Modules'''.
# Ensure your administrator role group is granted permission to access the add-on and hit Save.
+
# Locate '''WHMCS License Manager''' in the list of addon modules.
 
+
# Click '''Activate'''.
Now visit '''Addons > WHMCS License Manager''' to verify the installation was successful.
+
# Make certain that the correct administrator role group has access to the addon.
 
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# Click '''Save'''.
Enter your registered Email Address and API Key for the Reseller API on the splash screen shown.
+
# Go to '''Addons > WHMCS License Manager''' to verify that installation succeeded.
[[Image:whmcslicenses_splash.png|900px|WHMCS Licenses Splash Screen]]
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# Enter your registered email address and API key for the reseller API:[[Image:whmcslicenses_splash.png|900px|WHMCS Licenses Splash Screen]]<div class="docs-alert-info">If you do not have a reseller API key, [https://www.whmcs.com/members/reseller click here].</div>
<div class="docs-alert-info">If you do not have a Reseller API Key yet, visit https://www.whmcs.com/members/reseller to generate one</div>
 
  
 
==Upgrading==
 
==Upgrading==
  
To upgrade the add-on to a newer version, follow the steps below.
+
To upgrade the addon to a newer version:
 
 
# Download the latest add-on files from https://www.whmcs.com/members/reseller
 
# Unzip the zip file download to a directory on your computer
 
# Upload the files to the ''~/modules/addons/whmcslicenses/'' directory within your WHMCS installation, overwriting all existing files
 
  
Login to your WHMCS admin area and visit '''Addons > WHMCS License Manager''' to complete the update process and access the addon.
+
# [https://www.whmcs.com/members/reseller Download the newest version of the addon.]
 +
# Unzip the ZIP file to a directory on your computer.
 +
# Upload the files to the <tt>/modules/addons/whmcslicenses/</tt> directory in your WHMCS installation, overwriting all existing files
 +
# Log in to the Admin Area.
 +
# Go to  '''Configuration (<i class="fa fa-wrench" aria-hidden="true"></i>) > System Settings > Addon Modules''' or, prior to WHMCS 8.0, '''Setup > Addon Modules'''.
 +
# Locate '''WHMCS License Manager''' in the list of addon modules.
 +
# Click '''Activate'''.
  
==Usage==
+
==Use==
 
===Getting Started===
 
===Getting Started===
 
====Bundled Offering====
 
====Bundled Offering====
  
A bundled offering allows you to include a WHMCS license free of charge when certain products are purchased. For example with a Reseller Hosting Package.
+
A bundled offering allows you to include a free WHMCS license with certain purchases (for example, with a reseller hosting package).
  
To configure bundled offerings, follow the steps below:
+
To configure bundled offerings:
  
# Navigate to '''Addons > WHMCS License Manager'''
+
# Go to '''Addons > WHMCS License Manager'''.
# Click ''Automation Setup''
+
# Click '''Automation Setup'''.[[File:whmcslicenses_bundled_offering.png|thumb|WHMCS Licenses Bundled Offering]]
#:[[File:whmcslicenses_bundled_offering.png|thumb|WHMCS Licenses Bundled Offering]]
+
# Under '''Bundled Offering''', select the products that will include free licenses with their initial purchase.  
# Under the Bundled Offering section, select the products you wish to be issued with free licenses upon their initial purchase. You can choose between issueing a Starter or Plus license as a bundled license. No fee will be billed to the customer for a bundled license.
+
#* You can choose between issuing a Starter or Plus license as a bundled license.  
#* Each product can only be assigned to a single license type.
+
#* The system will not charge the customer for a bundled license.
#:[[Image:whmcslicenses_paid_addons.png|thumb|WHMCS Licenses Bundled Offering]]
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#* Each product can only have a single license type.[[Image:whmcslicenses_paid_addons.png|thumb|WHMCS Licenses Bundled Offering]]
  
====Paid Add-On Purchase====
+
====Paid Addon Purchase====
  
A paid add-on offering allows you to offer a WHMCS license as an optional extra Product Addon during the initial order flow.
+
A paid addon offering allows you to offer a WHMCS license as an optional extra product addon during the initial order process.
  
To configure a paid add-on offering, follow the steps below.
+
To configure a paid addon offering:
  
# Navigate to '''Addons > WHMCS License Manager'''
+
# Go to '''Addons > WHMCS License Manager'''.
# Click ''Automation Setup''
+
# Click '''Automation Setup'''.
# Under the Paid Add-on Purchase section, you will see a list of Product Addons that are currently configured to provision a WHMCS license key upon purchase.
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# Under '''Paid Add-on Purchase''', locate a product addon for the license type you wish to offer:
# If you see a Product Addon for the license type you wish to offer, simply click into it and modify the Applicable Products to include the product or products you wish for it to be offered with.
+
## If there is one, click on it and modify the '''Applicable Products''' to include the product or products to offer it with.
# If you do not see an existing Product Addon for the license type you wish to offer, you can create one by navigating to '''Configuration (<i class="fa fa-wrench" aria-hidden="true"></i>) > System Settings > Product Addons''' and creating a Product Addon, ensuring to select 'WHMCS License Reselling' as the module.
+
## If there is not one, create one in one of the following locations:
# Alternatively, the button labelled "Create Missing License Products" on the Automation Setup tab can be used to create Product Addons for all the available WHMCS license types.
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### Go to '''Configuration (<i class="fa fa-wrench" aria-hidden="true"></i>) > System Settings > Product Addons''', selecting '''WHMCS License Reselling''' as the module.
 +
### Click '''Create Missing License Products''' in the '''Automation Setup''' tab.
  
 
===Settings===
 
===Settings===
 
[[Image:whmcslicenses_settings.png|900px|WHMCS Licenses Settings]]
 
[[Image:whmcslicenses_settings.png|900px|WHMCS Licenses Settings]]
 
====Client Upgrades====
 
====Client Upgrades====
Enable this option to allow your clients to receive an email when they are approaching, or exceeded, the client limit for their license product. The client will be able to place an order for an upgrade to the next available license tier.
+
Enable this option to send an email when your clients are approaching, or have exceeded, the client limit for their license product. The client will be able to place an order for an upgrade to the next available license tier.
  
 
====Notify Clients Approaching Limit====
 
====Notify Clients Approaching Limit====
<div class="docs-alert-info">Only available when Client Upgrades are disabled.</div>
+
<div class="docs-alert-info">This setting is only available when client upgrades are disabled.</div>
  
 
Enable this option to send clients an automated email notification when they reach the approaching client limit warning level.
 
Enable this option to send clients an automated email notification when they reach the approaching client limit warning level.
  
 
====Approaching Limit Email====
 
====Approaching Limit Email====
<div class="docs-alert-info">Only available when Client Upgrades are disabled.</div>
+
<div class="docs-alert-info">This setting is only available when client upgrades are disabled.</div>
  
Select the email template to be sent when the above option is enabled. Default: WHMCS License Client Limit Imminent. The email template can be edited via '''Configuration (<i class="fa fa-wrench" aria-hidden="true"></i>) > System Settings > Email Templates''' or, prior to WHMCS 8.0, '''Setup > Email Templates'''.
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Select the email template to send when the above option is enabled.  
 +
* This defaults to '''WHMCS License Client Limit Imminent'''.  
 +
* You can edit email templates at '''Configuration (<i class="fa fa-wrench" aria-hidden="true"></i>) > System Settings > [[Email Templates]]''' or, prior to WHMCS 8.0, '''Setup > Email Templates'''.
  
 
====Notify Clients At Limit====
 
====Notify Clients At Limit====
<div class="docs-alert-info">Only available when Client Upgrades are disabled.</div>
+
<div class="docs-alert-info">This setting is only available when client upgrades are disabled.</div>
  
 
Enable this option to send clients an automated email notification when they reach the client limit.
 
Enable this option to send clients an automated email notification when they reach the client limit.
  
 
====At Limit Email====
 
====At Limit Email====
<div class="docs-alert-info">Only available when Client Upgrades are disabled.</div>
+
<div class="docs-alert-info">This setting is only available when client upgrades are disabled.</div>
  
Select the email template to be sent when the above option is enabled. Default: WHMCS License Client Limit Reached. The email template can be edited via '''Configuration (<i class="fa fa-wrench" aria-hidden="true"></i>) > System Settings > Email Templates''' or, prior to WHMCS 8.0, '''Setup > Email Templates'''.
+
Select the email template to send when the above option is enabled.  
 +
* This defaults to '''WHMCS License Client Limit Reached'''.  
 +
* You can edit email templates at '''Configuration (<i class="fa fa-wrench" aria-hidden="true"></i>) > System Settings > [[Email Templates]]''' or, prior to WHMCS 8.0, '''Setup > Email Templates'''.
  
 
====Check for Unassigned License Keys====
 
====Check for Unassigned License Keys====
Enable this option to find the first unassigned license key already active within your reseller account on module provision. When enabled, this option can slow down provisioning if a large number of licenses are active in your account.
+
Enable this option to find the first unassigned license key that is already active in your reseller account. This option can slow down provisioning if a large number of licenses are active in your account.
  
 
==Automated Upgrade Flow==
 
==Automated Upgrade Flow==
  
Version 4.0 and later includes a self-serve automated license upgrade process for end users.
+
Versions 4.0 and later include a self-serve automated license upgrade process for end users.
  
When a license key reaches or exceeds the client limit, customers will receive an email containing a link to upgrade their license. Upon following this link, end users will be presented with a page itemising their current license, the new license type required based on the active clients, and the cost difference for the upgrade.
+
When a license key reaches or exceeds the client limit, customers will receive an email containing a link to upgrade their license. They will see a page listing their current license, the new license type (based on the active clients), and the cost difference for the upgrade.
  
 
[[File:whmcs-rlm-upgrade-preview.png|800px]]
 
[[File:whmcs-rlm-upgrade-preview.png|800px]]
  
Upgrade costs are calculated on a prorata basis, calculated by billing the new product price for the number of days between today and the next due date, with a credit applied for the days remaining until the next due date at the current product price.
+
Upgrade costs are calculated on a prorata basis by billing the new product price for the number of days between today and the next due date, with a credit applied for the days remaining until the next due date at the current product price.
  
If the customer selects to continue, an invoice is generated and can be paid using any available payment gateway.  Upon payment being completed successfully and the payment applied to the invoice, the license key will be upgraded instantly.
+
If the customer continues, the system generates an invoice that they can pay using any available payment gateway.  After payment succeeds and is applied to the invoice, the license key will be upgraded instantly.
  
 
[[File:whmcs-rlm-upgrade-invoice.png|800px]]
 
[[File:whmcs-rlm-upgrade-invoice.png|800px]]
  
Invoices will remain in an Unpaid status for up to 24 hours. If it remains unpaid after that time, the invoice will be automatically cancelled and the upgrade link should be followed again to see the revised upgrade price calculation and generate another invoice if desired.  
+
Invoices will remain in an ''Unpaid'' status for up to 24 hours. If it remains unpaid after that time, the invoice will be automatically cancelled. After this, the customer must follow the link again to see the revised upgrade price calculation and generate another invoice.  
  
Prices for the upgrade are taken from the pricing configured in your Product Addons for WHMCS license types. To ensure upgrades can be performed for all license tiers, it is important to ensure you have a Product Addon for each tier of license available for WHMCS.
+
Prices for the upgrade are determined by the pricing configuration in your product addons for WHMCS license types. To ensure that the system can perform upgrades for all license tiers, make certain that you have a product addon for each available WHMCS license tier.
  
The Automation Setup page provides a list of Product Addons that exist for each tier of WHMCS license. A button to auto-create Product Addons for any license tiers for which you do not currently have an addon product setup is also available here.
+
The '''Automation Setup''' page provides a list of product addons that exist for each WHMCS license tier as well as a button to auto-create product addons for any license tiers for which you do not currently have an addon product.
  
 
== Changelog==
 
== Changelog==

Revision as of 19:21, 29 September 2021

- Addon Name: Reseller License Manager
- Latest Version: 4.0.7
- Release Date: 19th July 2021
- Compatible With: WHMCS 7.3 and later. Latest WHMCS 8.x is recommended.

The WHMCS Reseller License Manager is an addon for members of the WHMCS Reseller Program.

The addon integrates with WHMCS to provide the following features:

  • View all license keys within your account.
  • Associate license keys with customers' products and services.
  • Automate issuance and assignment of license keys for new customer signups.
  • Manage license keys, including reissuance, upgrades, reservations, and cancellations.
  • Provision new licenses.
  • View client limit status and automated email notifications and upgrades.

Download

To download the addon, click here.

Installation

To install the addon:

  1. Download the addon.
  2. Unzip the ZIP file to a directory on your computer.
  3. Upload the files to the /modules/addons/whmcslicenses/ directory in your WHMCS installation.
  4. Log in to the Admin Area.
  5. Go to Configuration () > System Settings > Addon Modules or, prior to WHMCS 8.0, Setup > Addon Modules.
  6. Locate WHMCS License Manager in the list of addon modules.
  7. Click Activate.
  8. Make certain that the correct administrator role group has access to the addon.
  9. Click Save.
  10. Go to Addons > WHMCS License Manager to verify that installation succeeded.
  11. Enter your registered email address and API key for the reseller API:WHMCS Licenses Splash Screen
    If you do not have a reseller API key, click here.

Upgrading

To upgrade the addon to a newer version:

  1. Download the newest version of the addon.
  2. Unzip the ZIP file to a directory on your computer.
  3. Upload the files to the /modules/addons/whmcslicenses/ directory in your WHMCS installation, overwriting all existing files
  4. Log in to the Admin Area.
  5. Go to Configuration () > System Settings > Addon Modules or, prior to WHMCS 8.0, Setup > Addon Modules.
  6. Locate WHMCS License Manager in the list of addon modules.
  7. Click Activate.

Use

Getting Started

Bundled Offering

A bundled offering allows you to include a free WHMCS license with certain purchases (for example, with a reseller hosting package).

To configure bundled offerings:

  1. Go to Addons > WHMCS License Manager.
  2. Click Automation Setup.
    WHMCS Licenses Bundled Offering
  3. Under Bundled Offering, select the products that will include free licenses with their initial purchase.
    • You can choose between issuing a Starter or Plus license as a bundled license.
    • The system will not charge the customer for a bundled license.
    • Each product can only have a single license type.
      WHMCS Licenses Bundled Offering

A paid addon offering allows you to offer a WHMCS license as an optional extra product addon during the initial order process.

To configure a paid addon offering:

  1. Go to Addons > WHMCS License Manager.
  2. Click Automation Setup.
  3. Under Paid Add-on Purchase, locate a product addon for the license type you wish to offer:
    1. If there is one, click on it and modify the Applicable Products to include the product or products to offer it with.
    2. If there is not one, create one in one of the following locations:
      1. Go to Configuration () > System Settings > Product Addons, selecting WHMCS License Reselling as the module.
      2. Click Create Missing License Products in the Automation Setup tab.

Settings

WHMCS Licenses Settings

Client Upgrades

Enable this option to send an email when your clients are approaching, or have exceeded, the client limit for their license product. The client will be able to place an order for an upgrade to the next available license tier.

Notify Clients Approaching Limit

This setting is only available when client upgrades are disabled.

Enable this option to send clients an automated email notification when they reach the approaching client limit warning level.

Approaching Limit Email

This setting is only available when client upgrades are disabled.

Select the email template to send when the above option is enabled.

  • This defaults to WHMCS License Client Limit Imminent.
  • You can edit email templates at Configuration () > System Settings > Email Templates or, prior to WHMCS 8.0, Setup > Email Templates.

Notify Clients At Limit

This setting is only available when client upgrades are disabled.

Enable this option to send clients an automated email notification when they reach the client limit.

At Limit Email

This setting is only available when client upgrades are disabled.

Select the email template to send when the above option is enabled.

  • This defaults to WHMCS License Client Limit Reached.
  • You can edit email templates at Configuration () > System Settings > Email Templates or, prior to WHMCS 8.0, Setup > Email Templates.

Check for Unassigned License Keys

Enable this option to find the first unassigned license key that is already active in your reseller account. This option can slow down provisioning if a large number of licenses are active in your account.

Automated Upgrade Flow

Versions 4.0 and later include a self-serve automated license upgrade process for end users.

When a license key reaches or exceeds the client limit, customers will receive an email containing a link to upgrade their license. They will see a page listing their current license, the new license type (based on the active clients), and the cost difference for the upgrade.

Whmcs-rlm-upgrade-preview.png

Upgrade costs are calculated on a prorata basis by billing the new product price for the number of days between today and the next due date, with a credit applied for the days remaining until the next due date at the current product price.

If the customer continues, the system generates an invoice that they can pay using any available payment gateway. After payment succeeds and is applied to the invoice, the license key will be upgraded instantly.

Whmcs-rlm-upgrade-invoice.png

Invoices will remain in an Unpaid status for up to 24 hours. If it remains unpaid after that time, the invoice will be automatically cancelled. After this, the customer must follow the link again to see the revised upgrade price calculation and generate another invoice.

Prices for the upgrade are determined by the pricing configuration in your product addons for WHMCS license types. To ensure that the system can perform upgrades for all license tiers, make certain that you have a product addon for each available WHMCS license tier.

The Automation Setup page provides a list of product addons that exist for each WHMCS license tier as well as a button to auto-create product addons for any license tiers for which you do not currently have an addon product.

Changelog

v4.0.0

  • Performance improvements should make pages within the addon faster to load
  • A new provisioning module is now included for the provisioning and management of WHMCS Licenses and should be assigned to all product addons used for WHMCS licenses.
  • All existing addons for WHMCS licenses have been automatically updated to use the new module.
  • The Automation Setup page has been updated to simplify the process of configuring products which should include a free WHMCS license.
  • For WHMCS licenses offered as a paid optional extra, these should now be configured via the native Product Addons UI, the same as with any other addon products.
  • This release includes a new self-serve automated license upgrade process for your customers. This functionality replaces the current Client Notification settings.
  • When a license key reaches or exceeds the client limit, customers will receive an email containing a link to upgrade their license.
  • Upgrade costs are calculated on a prorata basis, based on the prices defined in your Product Addons for WHMCS licenses.
  • To ensure upgrades can be performed for all license tiers, it is important to ensure you have a Product Addon for each tier of license available for WHMCS.
  • The Automation Setup page provides a list of Product Addons that exist for each tier of WHMCS license.
  • A button to auto-create Product Addons for any license tiers for which you do not currently have an addon product setup is also available here.
  • Existing WHMCS license addons without pricing configured have been automatically set to the Recommended Retail Price. This is to enable automated upgrades. You can modify prices via the Product Addons page.
  • The self-service upgrade functionality can be disabled within the Settings tab if desired.
  • A 'Migration License Product' Product Addon is created and assigned automatically for any WHMCS licenses that were previously assigned using the 'custom addon' functionality. If no custom addons existed, this migration product will not have been created.

v4.0.1

  • RLM-62 - Add backwards compatibility for WHMCS v8.1 and earlier

v4.0.2

  • RLM-63 - Correct Trait automatic loading

v4.0.3

  • RLM-64 - Ensure correct addons are associated with the WHMCS License Reselling Module

v4.0.4

  • RLM-66 - Show license key custom field when viewing the addon details in the client area

v4.0.5

  • RLM-67 - Correct exception when manually assigning licenses
  • RLM-68 - Resolve connection issue for WHMCS v7.10
  • RLM-69 - Correct cancellation of addon service when cancelling license

v4.0.6

  • RLM-70 - Resolve uncaught exception on manual license assignment

v4.0.7

  • RLM-72 - On license upgrade, ensure Client Limit and License Type display correctly
  • RLM-73 - Allow provisioning of new Business license products
  • RLM-74 - Correct query for license assignment on existing Service Addon