Difference between revisions of "Mail Tab"
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For steps to configure these settings, see [[Configuring Mail Providers]]. | For steps to configure these settings, see [[Configuring Mail Providers]]. | ||
| + | |||
| + | ===Disable Email Sending=== | ||
| + | |||
| + | <div class="docs-alert-warning"> | ||
| + | <span class="title">WHMCS 8.1 and later</span><br /> | ||
| + | We added this setting in WHMCS 8.1. | ||
| + | </div> | ||
| + | |||
| + | Set the toggle to '''ON''' to stop WHMCS from sending any outgoing email. For more information, see [[Disabling Outgoing Mail]]. | ||
| + | |||
| + | We recommend that you only enable this setting when you are testing updates or customizations on a development installation or while troubleshooting. The system creates a log entry at '''Configuration (<i class="fa fa-wrench" aria-hidden="true"></i>) > System Logs''' whenever you enable or disable this setting. | ||
| + | |||
| + | ===Disable RFC3834 Headers=== | ||
| + | |||
| + | Set the toggle to '''ON''' to stop WHMCS from including [https://tools.ietf.org/html/rfc3834|RFC 3834] headers in outgoing support emails. These headers prevent circular responses when both the sender and destination are using autoresponders. | ||
| + | |||
| + | <div class="docs-alert-warning"> | ||
| + | <span class="title">WHMCS 8.1 and later</span><br /> | ||
| + | We added this setting in WHMCS 8.1. In WHMCS 8.1 and later, WHMCS sends support emails with RFC 3834-compliant headers by default. | ||
| + | </div> | ||
| + | |||
| + | Regardless of the option that you choose for this setting, email piping and email importing won't import email that contains the <tt>Auto-Submitted</tt> header. | ||
===Global Email Signature=== | ===Global Email Signature=== | ||
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===Presales Form Destination OR Presales Contact Form Email=== | ===Presales Form Destination OR Presales Contact Form Email=== | ||
The department or email address that will receive messages sent via the pre-sales contact form. | The department or email address that will receive messages sent via the pre-sales contact form. | ||
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Revision as of 17:13, 8 December 2020
General Tab | Localisation Tab | Ordering Tab | Domains Tab | Mail Tab
Support Tab | Invoices Tab | Credit Tab | Affiliates Tab | Security Tab | Social Tab | Other Tab
For information regarding emails and messages in WHMCS, refer to this page.
Contents
- 1 Mail Type or Provider
- 2 Disable Email Sending
- 3 Disable RFC3834 Headers
- 4 Global Email Signature
- 5 Global Email CSS Styling
- 6 Global Email Header Content
- 7 Global Email Footer Content
- 8 System Emails From Name
- 9 System Emails From Email
- 10 BCC Messages
- 11 Presales Form Destination OR Presales Contact Form Email
Mail Type or Provider
Use the Mail Type or Mail Provider settings, depending on your WHMCS version, to choose how your installation sends mail.
For steps to configure these settings, see Configuring Mail Providers.
Disable Email Sending
WHMCS 8.1 and later
We added this setting in WHMCS 8.1.
Set the toggle to ON to stop WHMCS from sending any outgoing email. For more information, see Disabling Outgoing Mail.
We recommend that you only enable this setting when you are testing updates or customizations on a development installation or while troubleshooting. The system creates a log entry at Configuration () > System Logs whenever you enable or disable this setting.
Disable RFC3834 Headers
Set the toggle to ON to stop WHMCS from including 3834 headers in outgoing support emails. These headers prevent circular responses when both the sender and destination are using autoresponders.
WHMCS 8.1 and later
We added this setting in WHMCS 8.1. In WHMCS 8.1 and later, WHMCS sends support emails with RFC 3834-compliant headers by default.
Regardless of the option that you choose for this setting, email piping and email importing won't import email that contains the Auto-Submitted header.
Global Email Signature
Enter the text to be appended to all emails sent to customers by WHMCS containing the {$signature} merge field. HTML can be used here.
Global Email CSS Styling
Enter the CSS code to be used to format every email template sent to clients by WHMCS.
Global Email Header Content
Content entered in this field will be displayed at the top of every email template sent to clients. HTML can be used here.
Content entered in this field will be displayed at the bottom of every email template sent to clients. HTML can be used here.
System Emails From Name
The sender name that will appear on all emails sent to staff by WHMCS.
For example, these emails include Cron Job Activity, New Order Notification, and Automation Success/Failure Notifications.
System Emails From Email
The email address that will appear on all emails sent to staff by WHMCS. This address does not necessarily have to exist (for example, noreply@yourcompany.com).
BCC Messages
An email address entered here will receive a blind carbon copy of all emails sent to customers by WHMCS.
Presales Form Destination OR Presales Contact Form Email
The department or email address that will receive messages sent via the pre-sales contact form.