Difference between revisions of "Email Templates"
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| − | + | An email template can contain attachments that will be included each time that particular email is sent to clients. Simply navigate to '''Setup > Email Templates''' and click the Edit icon next to the appropriate email template. | |
| − | + | Then browse to the file on your computer you wish to be attached. Click the Add More link if you wish to attach more than one file. Upon clicking Save Changes the file(s) will be uploaded to your downloads directory. | |
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Revision as of 16:33, 11 May 2011
The email templates allow you to customise the messages that go out to your customers when actions occur inside WHMCS. Every email that goes out to a customer can be customised here.
To edit an email template, go to Setup > Email Templates and click the edit icon next to the template you want to change.
You can also toggle plain text vs. HTML email sending on a per email basis from the editor page.
A list of the data fields available to you when composing an email are shown below the editor. The merge fields you can use depend upon what the email is related to and so you can't always use the fields from one template in another - only those of the same group.
Adding an Attachment
An email template can contain attachments that will be included each time that particular email is sent to clients. Simply navigate to Setup > Email Templates and click the Edit icon next to the appropriate email template.
Then browse to the file on your computer you wish to be attached. Click the Add More link if you wish to attach more than one file. Upon clicking Save Changes the file(s) will be uploaded to your downloads directory.