Revision as of 20:58, 16 February 2011

Supported Features

Configuration in WHMCS

1. Login to your domain reseller account as instructed in the email you received when you signed up and go to Settings > Personal Information > Primary Profile - the value you need to note is the Parent ID
2. Next, login to your WHMCS Administration Area
3. Go to Configuration > Domain Registrars
4. Choose "Netearthone" in the registrar dropdown menu and enter the email address and password you set when you signed up aswell as the Parent ID noted from the first step
5. Then click Save Changes

And that's it, WHMCS will now be able to communication with your NEO account to automate domain registration & management for your customers.

Expiry Date Syncronisation

You can have WHMCS sync the expiry dates of domains you have registered with NEO. This is particularly useful for domain transfers where the expiry date cannot be calculated automatically. We recommend running the sync no more than once per week. To do that, you need to setup a cron job using the command provided in Setup > Domain Registrars > Netearthone

Common Problems

Invalid Password/Username, or your User account maybe Inactive or Suspended

This error response means the login details you have entered in Configuration > Domain Registrars for the Netearthone module are incorrect or your account is suspended. A suspended account is unlikely so make sure to check your configuration details first.

Further Help

For further help with NetEarthOne accounts and management, refer to their knowledgebase @ http://freeaccount.myorderbox.com/kb/