Administrator Users - Revision history

SarahK at 17:23, 18 April 2022

2022-04-18T17:23:39Z

SarahK at 20:40, 14 April 2022

2022-04-14T20:40:28Z

SarahK: Created page with "WHMCS allows you to create admins who can access and use the Admin Area. These users are separate from the clients that access the Client Area. You can create individual accou..."

2022-01-17T17:41:07Z

Created page with "WHMCS allows you to create admins who can access and use the Admin Area. These users are separate from the clients that access the Client Area. You can create individual accou..."

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WHMCS allows you to create admins who can access and use the Admin Area. These users are separate from the clients that access the Client Area. You can create individual accounts for each admin and use detailed controls to set what they're able to view and do for each area of functionality.

You can create and manage admins at '''Configuration (<i class="fa fa-wrench" aria-hidden="true"></i>) > System Settings > Administrator Users''' or by going to '''Configuration (<i class="fa fa-wrench" aria-hidden="true"></i>) > Manage Admins'''.

==List of Admins==

The list of admins includes all of the admins on your WHMCS installation. This list includes each admin's name, email addres, username, admin role, and assigned support departments.

==Creating or Managing an Admin==

To create or manage admin:
# Create or manage an admin:
#* To create a new admin, click '''Add New Administrator'''.
#* To manage an existing admin, click the edit icon for that admin.
# Select an administrator role. For more information, see [[Administrator Roles]].
# Enter '''First Name''', '''Last Name''', and '''Email Address''' values.
# Enter a username. Admin usernames must:
#* Begin with a letter (<tt>A–Z</tt> or <tt>a–z</tt>).
#* Contain only alphanumeric characters.
#* Not include spaces.
# Enter and confirm a password.
# Check one or more support departments.
#* The admin can view and respond to tickets in the departments that you assign.
#* If you assign the admin to a role that includes '''Access All Tickets Directly''', they will be able to access other departments through direct links.
#* For more information, see [[Support Departments]].
# Optionally, enter a signature to add to support ticket replies.
# Optionally, enter any notes for the admin.
#* These notes are visible to the admin and to all admins with the '''Full Administrator''' role.
#* For more information, see [[My Notes]].
# Select a template for the admin to use.
# Select the admin's desired language.
# Check '''Disable''' if you want to disable the account and prevent login.

@@ Line 1: / Line 1: @@
 WHMCS allows you to create admins who can access and use the Admin Area. These users are separate from the clients that access the Client Area. You can create individual accounts for each admin and use detailed controls to set what they're able to view and do for each area of functionality.
-You can access this feature at '''Configuration (<i class="fa fa-wrench" aria-hidden="true"></i>) > System Settings > Administrator Users''' or by going to '''Configuration (<i class="fa fa-wrench" aria-hidden="true"></i>) > Manage Admins'''.
+You can access this feature at '''Configuration (<i class="fa fa-wrench" aria-hidden="true"></i>) > System Settings > Administrator Users''' or by going to '''Configuration (<i class="fa fa-wrench" aria-hidden="true"></i>) > Manage Admins''' or, prior to WHMCS 8.0, '''Setup > Staff Management > Administrator Users'''.
 ==List of Admins==